Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!

When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!

fixed the issues i had right away. to be clear the app was working perfectly, i preferred it be worded in a certain way rather than their standard.

I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.

The support team is great, Allen T. Thank you for helping us!

Excellent app and support - made what looked like a complex issue for us, very simple and resolved in a few miniutes. Thank you Mitch!

Allen T. was exceptional. Incredible support! Thank you Allen :)

My issue has been resolved in a timely manner. Support is helpful.

Love these guys!

You guys are the best this time Reymon N. saved me and knew exactly how to fix a mess I got myself into. thanks again !

Great app and helpful support!

Doner P was so helpful. I had some technical issues and they really helped me figure out what the issue was.

Doner P was extremely helpful and quick.

The support agents are amazing. It can be hard to get to them at times but when yotpo recognizes where/what you are trying to do they generally push you to an agent if the ai cannot solve it by itself. I do recommend this service due to quality of product but more important the service. Vien Saints E was the last agent I had and they were great but I have a few others that are awesome as well so I wish I could remember their names to give them credit.

Vincent is Amazing! He goes above and beyond. I was having trouble setting up my widgets and he just got straight to helping me and new exactly what to do. Thank you so much Vincent! Made my day and now my headache had gone away!

Christian Bernard Martin Del Rosario was so helpful, quick, and friendly! Excellent customer service!

I just had a phenomenal experience with Yotpo support, specifically Kent Bouffard. He was so patient with me and was able to explain the solution to my problem so well. :)

Yotpos support team is amazing. Both Arven and Mitch were extremely helpful when I needed to re-map some review on our website. Fast response time, clear communication, solutions! The app itself functions great and we have had no complaints in regards to the actual features, but the support team is like the cherry on top!

Allen T. helped me a lot with solving a problem, hope she gets a raise!