Yappi: AI Sales Chatbot & FAQ

Develop by Chau AI

Free plan available

AI-powered Shopify sales chatbot for product recommendations and customer queries.

Product recommendations

Order tracking

Discount sharing

Stock checking

Repetitive question deflection

Animated brand mascot

Customer control

About Yappi: AI Sales Chatbot & FAQ

Launched Jul 08, 2026

Built by Chau AI

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Description

Yappi keeps selling while you sleep—a multi-skill AI agent grounded in your real store data

Yappi is a multi-skill AI sales agent built natively for Shopify. It recommends products, shares discount codes, checks stock and tracks orders, and deflects repetitive questions like order status, sizing and policies, so your team handles the rest. Answers stay grounded in your catalog, orders and policies, so it won’t guess. A lively animated mascot brings your brand to life. You stay in control: set the tone, promoted products, and human handoff.

Native to Shopify: embedded admin, theme extension, Shopify APIs
Grounded in your catalog, orders, and policies—no made-up answers
One agent, many skills: recommend, discounts, stock, orders
Lively animated mascot that matches your brand
Deflects repetitive questions: order status, sizing, and policies

Pros

Built natively for Shopify with seamless integration.
Handles diverse tasks like product recommendations, sharing discount codes, checking stock, and tracking orders.
Reduces workload by handling repetitive customer queries regarding order status, sizing, and policies.
Ensures accurate answers grounded in the company's catalog, orders, and policies.
Allows businesses to maintain control over the chatbot’s tone, promoted products, and when to transition to human support.
Includes a lively animated mascot that can enhance and personalize the brand experience.
Utilizes Shopify APIs and theme extensions effectively.

Cons

May require customization to perfectly match the brand’s tone and style.
Dependence on the accuracy and comprehensiveness of the company's catalog and policies for effective performance.
Potential need for manual oversight to ensure accuracy and appropriateness of chatbot interactions.