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Customer reviews: Xyla AI Social Media Autopilot

Develop by Xyla AI

Xyla AI is a Shopify app designed to enhance store performance with AI-driven insights and automation. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (92)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Xyla AI Social Media Autopilot." Many users appreciate its ability to automate social media postings across various platforms, freeing up significant time and effort. They find the app user-friendly and versatile, often praising its customer support, especially highlighting Toby's responsiveness and assistance. The app is widely acknowledged for creating engaging content beyond just product promotion, often exceeding user expectations.

Key Strengths

  • Automation of social media posts across multiple platforms (Facebook, Instagram, Pinterest, TikTok, X).
  • User-friendly interface that is easy for both beginners and experienced users.
  • Ability to create diverse content including memes, fun facts, and quotes.
  • Excellent customer support with quick response times, particularly from the founder, Toby.
  • Helps increase engagement and reduce marketing workload significantly.
  • Content calendar and analytics for better organization and tracking.

Common Concerns

  • Lack of support for certain platforms, though mentioned it is being worked on.
  • A customer mentioned a negative experience with the Tidio Chat platform associated with the app.

Final Thoughts

"Xyla AI Social Media Autopilot" is well-regarded by users for its efficiency, ease of use, and the quality of content it produces. It stands out as a solution that not only posts product-related content but also enriches feeds with engaging and varied content. While there are some minor platform support limitations, the overall reception is overwhelmingly positive, with many users recommending it as a valuable tool for both small and large businesses.

YourFabStore

Jul 21, 2025  on Shopify

I just started using this app but I was blown right away - this app literally save tons of time when it comes to content creation. Now I can focus more on other things with my business. Definitely worth being Premium here!

Boutique SIWA

Jul 09, 2025  on Shopify

THANKS , TOBY Amazing and excellent team with great customer support I am really happy that i can deal with Xyla

Modern Vizion Alliance

Jul 04, 2025  on Shopify

Would love to see clickable link button on the content, and what you choose a template, have the option to alternate for the different ones automatically without needing to do it manually. Love the graphics and the animations, integration with the social media is aggravating and tedious. Discounts would be wonderful, I have been running the ads for 2 weeks and still no sales!!! Offering funnels would be very helpful as well!

Boutique SIWA

Jun 30, 2025  on Shopify

Amazing App , and what makes it easy and perfect is the excellent customer service i received from Toby . Keep it up and look to successful cooperation

That Auto Parts Warehouse

Jun 22, 2025  on Shopify

Amazing App and Even Better Support! Xyla AI Social Media Autopilot has been a total game-changer for my business. It saves me hours each week creating high-quality social media content, which frees up my time to focus on actually growing my business. Special shout-out to Toby in customer service — he went absolutely above and beyond helping me get everything set up perfectly. Top-notch support and an app that delivers real results. Highly recommend!

WWW.JDubsArts.COM

Jun 22, 2025  on Shopify

As I level up my creative business, I’ve been leaning on smart tools to help me move faster, think clearer, and stay focused on what matters. That’s where Xyla AI came in. I started with their free plan, not expecting much—but wow. It’s intuitive Surprisingly powerful And gave me exactly the edge I needed to organize ideas, clarify next steps, and stop spinning my wheels. For fellow creators, small business owners, or anyone entering a new season with big dreams and a tight budget—Xyla AI’s free plan is an absolute game-changer. and i plan to scale to the premium as soon as the site starts paying for itself Here’s to sharper strategy, better planning, and doing more with less.

Beans For Luxury

Jun 09, 2025  on Shopify

This app has significantly simplified my social media content creation process. It consistently delivers high-quality posts every week without requiring any effort on my part. I haven’t even needed to review the content—it takes care of everything automatically. It’s been a true time-saver and an invaluable tool for my business.

The Stillgrove

Jun 06, 2025  on Shopify

I am only able to use the free plan at the moment. So far I am enjoying the app. If I am ever actually able to make sales, I may purchase a plan with videos. The free plan only includes images, but I am not disappointed at all. No regrets on my download. Customer service is awesome. I do like the posts that are being generated so far. If you are trying to decide on an affordable or start up post generator, I do recommend Xyla AI.

TAKE A HIKE UK

Jun 05, 2025  on Shopify

Very clever app that does all the heavy lifting in the background at a fraction of the price of many other apps out there. Highly recommended!! 5 stars no question

Powered By Chlorine

Jun 01, 2025  on Shopify

Does exactly what is says it does and automates everything. I check in once a week, make any edits and it does the rest.

Sanggolcomfort

May 29, 2025  on Shopify

This app is fab! It’s a game changer for us. We can literally just leave it to run while we focus on other stuff. it’s amazing now and I am looking forward to it getting better and better.

Xquisit Luxe skincare & Perfume

May 29, 2025  on Shopify

Great app, I have been using this now for over 2 weeks and have upgraded as it save me a lot of time in terms of position to my socials and thinking of creative ways to do so. Only option I wish it had as mentioned to one of the staff, it would be great if we had the option to upload a specific content if needs be

BIO PIERCING

May 24, 2025  on Shopify

The developer added a special request option within minutes! I've never encountered such service! Overall, the app is highly configurable and definitely worth the price.

WWW.JDubsArts.COM

May 24, 2025  on Shopify

As I level up my creative business, I’ve been leaning on smart tools to help me move faster, think clearer, and stay focused on what matters. That’s where Xyla AI came in. I started with their free plan, not expecting much—but wow. ✅ It’s intuitive ✅ Surprisingly powerful ✅ And gave me exactly the edge I needed to organize ideas, clarify next steps, and stop spinning my wheels. For fellow creators, small business owners, or anyone entering a new season with big dreams and a tight budget—Xyla AI’s free plan is an absolute game-changer. and i plan to scale to the premium as soon as the site starts paying for itself Here’s to sharper strategy, better planning, and doing more with less.

Larosier Prints

May 22, 2025  on Shopify

Great App and brilliant customer service, Toby facilitated our connection to you tube and within minutes had it set up, following issues our end. Thankyou again!

Crossbank Clothing

May 16, 2025  on Shopify

The overall benefit I'm getting from the app is immense. It's extremely easy to use. Installed. Connected platforms. Done. Great content on autopilot. Also their customer service is responsive and helpful. The burden off my shoulder allows me to focus on other areas of my shop without social media falling off.

The last Aztec

May 05, 2025  on Shopify

First, I want to say that I have been working with different apps that specialize in different things, as an example ChatGPT, Canva, and so many others, but this app does what it says and is very easy to use, you don't have to be genius to use it, it had some issues in the beginning but it was corrected almost right away and the best part is not an AI answering you, this is the best App so far that I had used, and is the first App I recommend. It deserves 5 of 5 stars!!

Bongo Beachwear

Apr 29, 2025  on Shopify

crashes a lot! Up to 5 times before I could get 1 one off ad done. Really getting tired to seeing the Oh Snap! Page... also crashes when I try to edit posts. Also, No landscape option for FaceBook desktop mode. Other than that it's very easy to set up and intuitive. I just wish it wasn't so buggy...

That Auto Parts Warehouse

Apr 28, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing App and Even Better Support! Xyla AI Social Media Autopilot has been a total game-changer for my business. It saves me hours each week creating high-quality social media content, which frees up my time to focus on actually growing my business. Special shout-out to Toby in customer service — he went absolutely above and beyond helping me get everything set up perfectly. Top-notch support and an app that delivers real results. Highly recommend!

Sleekdenim.com

Apr 23, 2025  on Shopify

billing me 500 for nothing! never got an viddeo or one post. i cabceled during trial and got invoice on shopify bill for 495 for this app and it shows i canceled and still wants to charge me!! i want this canceled/redact your invoice immediately!!! disgusting

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