Redo has been awesome! I love how many options are available for customers. Their support team is incredible—always super fast and helpful with anything I need. Thank you to Will especially, who helped thoroughly resolve an issue we’d been having trouble with.

With just a month or so to go before peak, the timing of our move wasn't ideal, but the potential savings from being able to bring multiple aspects of the business under one roof (shipping, returns, exchanges, email support, marketing, etc) and Spencer's assurances that it could all be done without compromising our day-to-day operations, was all we needed to hear to make the jump now and not in the new year. Dom flew in to get our stations set up with updated bin locations and towns. These new towns have created efficiencies to our picking, packing and order distribution processes that I didn't think would be possible without automation. Bottom line, if you want a product that works and will save you time and money, Redo is it. It's also nice to have Spencer, Dom, Aaron, Seth, etc, etc... real people who respond to your real needs.

We've been with re:do since nearly the beginning of their company, and we've referred them to many other e-commerce merchants since that time. They've always been helpful, accommodating and quick to respond, and their product is top notch.

Skyler from Redo Support was absolutely incredible in helping us get our website configured exactly the way we needed! Especially on such a tight deadline. We’re truly grateful for the responsiveness, patience, and teamwork throughout the entire setup process!

The customer support has been awesome. I'm new to the platform and the team has been very helpful along the way. I had a question today and Skyler got back to me right away with very clear explanation and instructions. Great service!

Beauty Endevr made the switch to Redo, and we couldn’t be happier! Shipping is faster, simpler, and more organized than ever, and their support team made the transition seamless. Redo has truly improved our workflow!

Since our very first call, we wondered if Redo might be too good to be true, but they’ve exceeded every expectation. Dallin and Alexis have been incredibly supportive and quick to answer all of our questions. We couldn’t be happier!

We recently switched to Redo as our shipping platform at Beautiful Brows and Lashes US, and we’ve already seen such a difference. The transition from ShipStation was smooth, the interface is cleaner, and the overall workflow feels faster and more efficient. Their support team has also been incredibly responsive and helpful throughout the setup. We’re genuinely loving the switch and are excited to continue streamlining our shipping with Redo!

Redo’s customer service is outstanding—quick, helpful, and always willing to assist with any issue. We had an issue come up today and Colin was super helpful in getting it resolved!

Anderson is outstanding and extremely helpful! He responds very quickly and ensures that all the assistance I need is provided. Keep up the great work, and thank you for your wonderful support!

Absolute best service

Our business and our customers LOVE Redo! It has given our customers more peace of mind when ordering from us. They also have amazing customer service which is so hard to find these days!

Redo helped us solve some key issues we had with our previous return flow that has really improved our customer's experience. The Redo team (shout out to Summer) was especially helpful during onboarding.

We've recently made the switch to Redo and it was such an easy process! The team quickly responds whenever we have questions and they follow up periodically to make sure things are running smoothly.

We've been using Redo and almost all of their products for awhile now. The integration has been really smooth, the interface is easy to work with, and their support has been top-notch. They've helped us every step of the way and we're looking forward to our continued success with them!

Redo has been a game changer for our business. The app works exactly as promised; simple, reliable, and seamless for both us and our customers. What really sets Redo apart, though, is their support team. They are fast, attentive, and genuinely care about helping brands succeed.

Redo has the best customer service! The live chat feature is always helpful for quick questions and the team is always available for a phone call if needed. Thanks for everything!

Redo makes our workflow much easier and efficient when it comes to providing a portal to our customers to initiate their returns/exchanges. Redo also makes it a win-win-win situation. Between Redo, the merchant, and the customers, everybody wins. This is a great add-on to our website.

We’ve been using Redo for nearly two years and absolutely love it. The products are reliable, easy to use, and continue to improve month after month. Their team is constantly releasing new features, and it’s quickly becoming an all-in-one solution for our returns and customer experience needs. Customer service has always been excellent as well—responsive, helpful, and genuinely invested in our success. Highly recommend to any business looking for a powerful and evolving returns platform!

I've been so impressed with Redo and the time saving abilities it has verses my other ship station platforms! From our first meeting through onboarding, the Redo team took the time to understand my processes and helped improve them beyond what I thought was possible. Now that we're up and running, I am still receiving the same care, quick action and responses, with the customer service team.