What Merchants Think

Merchants generally have a positive impression of "Xenforum". They appreciate the app's ability to integrate user forums into their websites, and many commend its ease of installation and customization features. While a few users noted some developmental shortcomings and technical issues, the responsive customer service, particularly from a team member named Chris, has been highlighted as a standout aspect, significantly contributing to user satisfaction.

Key Strengths

• Easy integration and installation with Shopify
• Responsive and helpful customer support
• Flexibility in customization and design
• Seamless user login integration with Shopify
• Feature-rich and aids in reducing tech support workload

Common Concerns

• Intermittent issues with email verification and spam management
• Some reports of slow response times from support
• Perceived lack of ongoing development
• Desire for more flexibility in page headers
• Occasional technical and layout issues

Final Thoughts

"Xenforum" is a valuable tool for merchants looking to add community forums to their websites. While most users appreciate the app's functionality and support, there are areas for improvement, especially in terms of speed and feature development. Overall, it is considered a strong option for fostering community engagement directly on e-commerce sites.