Xenforum logo

Xenforum

Develop by app1pro

$19-$49

/ Month
7 Days Free Trial

Easy to build a professional community forum around your brand

Mobile-friendly design
Seamless integration
Analytics and reporting
Customizable interface
User-generated content
Activity tracking
Professional forum setup
Brand community engagement
Moderation tools
20 Reviews

About Xenforum

Launched Nov 05, 2019

Categories

Description

Create a forum for people interested in your brand. Stay connected with existing customers.

Pros

  • Easy to build a professional community forum around your brand
  • Customer service support is usually fast
  • Effective spam prevention features

Cons

  • Issues with email verification emails not being received
  • Spam prevention requires verification for old users but lacks user-side functionality
  • Verification emails can only initially be sent by administrators
  • Customer service can sometimes be slow in resolving certain problems

Rating And Reviews

Law School Germany

Sep 06, 2024  on Shopify

Diese App funktioniert wirklich sehr gut. Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.

Geekworm

Apr 12, 2024  on Shopify

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved. I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service. This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves. Once I address these few issues, I will revise this review to 5 stars. === I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Off Grid and Marine Energy

Apr 03, 2024  on Shopify

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options. Service has improved and we are finding the app is really helping reduce our business tech support load, A shout out to Chris for his recent help and patience :)

Club de Leones Nómadas

Aug 09, 2023  on Shopify

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped. The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

Prickly Thistle

May 31, 2023  on Shopify

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Parvai

May 19, 2023  on Shopify

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

Plant Essentials

Apr 25, 2023  on Shopify

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

fooodi

Nov 07, 2020  on Shopify

it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well

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