I can NOT get a hold of ANY support - I have used the contact form in Shopify app store AND emailed - zero replies. And now their code is breaking our Shopify product theme template. I NEED HELP!!!!!!!! Shopify Team - Please do something ASAP!!!!!!! UPDATE TO YOUR OUTLINK REPLY: WE HAVE EMAILED THAT EMAIL ADDRESS ALREADY!!!!! CHECK!!!! (STILL NO REPLY 10 APRIL 2025) TERRIBLE - you want me to remove this remove this bad review? Then very simple - just reply and solve support the customer ticket! update 12/04/25 - you are not blocked - please provide support phone number with international country code so we can call you to resolve ASAP!!!!

Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide. I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help. The next day the functionality was working on the site, so I don't know what happened or who fixed it.

I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.

Great customer service! Helped me resolve my issues and concerns in a timely manner. Very pleased with this product service.

Extremely pleased with both the functionality and the service provided for this app. The support was quick to respond and resolved a question I had. Highly recommend Outlink!

I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk. I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again? Thank you in advance. Rachel - [email protected] The Iconic Issue

I have been using outlink for some time great app and super fast support. Can’t recommend this app highly enough

Outlink has been an awesome thing to incorporate into our online store! I was having some technical difficulties and reached out to their support team. Within an hour they had responded and helped me correct my issue. Would highly recommend!

Brilliant app, does exactly what it says and I use it to connect to products on Amazon and also courses on a different platform. I did need help to do the installation but I emailed and they were brilliant - did it all for me very quickly. Highly recommended.

Impresionante, mande un correo para ver si podia funcionar con mi tienda y me contestaron en menos de 5 minutos luego me ayudaron a hacer la instalacion del codigo para yo solo usar la parte facil de la aplicacion estoy impresionado y feliz de haber descargado esta app gracias al equipo