I’m really impressed with how smooth and useful the Outlink app is — it does exactly what I needed by allowing me to link products to external URLs seamlessly. The setup is simple, and the functionality is solid. But what really stood out was the exceptional support, especially from Rupali. She went above and beyond by handling the integration for me quickly and professionally. Even when I had questions about future domain changes, she explained everything clearly and made the process stress-free. If you're looking for a reliable app to manage external or affiliate links on your Shopify store — and want a support team that truly cares — I highly recommend Outlink. Thank you, Rupali and the Outlink team!

Support is non existent. No response for my email query (checked my spam as well). Cutting my losses ($25) and uninstalling the app.

I can NOT get a hold of ANY support - I have used the contact form in Shopify app store AND emailed - zero replies. And now their code is breaking our Shopify product theme template. I NEED HELP!!!!!!!! Shopify Team - Please do something ASAP!!!!!!! UPDATE TO YOUR OUTLINK REPLY: WE HAVE EMAILED THAT EMAIL ADDRESS ALREADY!!!!! CHECK!!!! (STILL NO REPLY 10 APRIL 2025) TERRIBLE - you want me to remove this remove this bad review? Then very simple - just reply and solve support the customer ticket! update 12/04/25 - you are not blocked - please provide support phone number with international country code so we can call you to resolve ASAP!!!!

Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide. I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help. The next day the functionality was working on the site, so I don't know what happened or who fixed it.

I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.

Great customer service! Helped me resolve my issues and concerns in a timely manner. Very pleased with this product service.

Extremely pleased with both the functionality and the service provided for this app. The support was quick to respond and resolved a question I had. Highly recommend Outlink!

I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk. I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again? Thank you in advance. Rachel - [email protected] The Iconic Issue

I have been using outlink for some time great app and super fast support. Can’t recommend this app highly enough

Outlink has been an awesome thing to incorporate into our online store! I was having some technical difficulties and reached out to their support team. Within an hour they had responded and helped me correct my issue. Would highly recommend!