I had been searching for an app to promote my affiliate links on shopify. I was so excited when I found this, but when I opened the app, there was an error message. I contacted customer support and after working diligently on it, they fixed it right away. I ran into another small error down the road and immediately they fixed that for me as well. They also added the code for me without me even asking. I cannot praise the support team enough for their amazing customer support! I'm excited to actually use the app and promote my affiliate links! Couldn't find anything out there like this!!!

I reached out to the devs because there was a liquid issue with some random code appearing. I sent this request at around 8pm at night. 6am next day it was resolved with an email in my inbox saying they had fixed the issue. This is insane speed and I really love how on top of it they were. 100% RECOMMEND this app and the guys here at Outlink App are really top notch. The product itself has always been extremely good and never had any problems.

I had an interesting experience with this product. It was quite frustrating that the app was difficult to set up, and that it requires coding from the purchaser. As well, the fact that it requires a special setup for drafts is not ideal. Most people, I feel, would want to test a product out before it goes live in a store. However, the service has been exceptional. I planned to cancel my subscription, but customer service got back to me in 5 minutes and solved all of my problems in the next 15 minutes. So that is what kept me on the plan.

Had a Server Error, but Rupali from Support helped clear this and regularly updated me. Thanks so much!

I’m really impressed with how smooth and useful the Outlink app is — it does exactly what I needed by allowing me to link products to external URLs seamlessly. The setup is simple, and the functionality is solid. But what really stood out was the exceptional support, especially from Rupali. She went above and beyond by handling the integration for me quickly and professionally. Even when I had questions about future domain changes, she explained everything clearly and made the process stress-free. If you're looking for a reliable app to manage external or affiliate links on your Shopify store — and want a support team that truly cares — I highly recommend Outlink. Thank you, Rupali and the Outlink team!

Support is non existent. No response for my email query (checked my spam as well). Cutting my losses ($25) and uninstalling the app.

I can NOT get a hold of ANY support - I have used the contact form in Shopify app store AND emailed - zero replies. And now their code is breaking our Shopify product theme template. I NEED HELP!!!!!!!! Shopify Team - Please do something ASAP!!!!!!! UPDATE TO YOUR OUTLINK REPLY: WE HAVE EMAILED THAT EMAIL ADDRESS ALREADY!!!!! CHECK!!!! (STILL NO REPLY 10 APRIL 2025) TERRIBLE - you want me to remove this remove this bad review? Then very simple - just reply and solve support the customer ticket! update 12/04/25 - you are not blocked - please provide support phone number with international country code so we can call you to resolve ASAP!!!!

Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide. I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help. The next day the functionality was working on the site, so I don't know what happened or who fixed it.

I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.

Great customer service! Helped me resolve my issues and concerns in a timely manner. Very pleased with this product service.

Extremely pleased with both the functionality and the service provided for this app. The support was quick to respond and resolved a question I had. Highly recommend Outlink!

I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk. I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again? Thank you in advance. Rachel - [email protected] The Iconic Issue

I have been using outlink for some time great app and super fast support. Can’t recommend this app highly enough

Outlink has been an awesome thing to incorporate into our online store! I was having some technical difficulties and reached out to their support team. Within an hour they had responded and helped me correct my issue. Would highly recommend!

Brilliant app, does exactly what it says and I use it to connect to products on Amazon and also courses on a different platform. I did need help to do the installation but I emailed and they were brilliant - did it all for me very quickly. Highly recommended.

Impresionante, mande un correo para ver si podia funcionar con mi tienda y me contestaron en menos de 5 minutos luego me ayudaron a hacer la instalacion del codigo para yo solo usar la parte facil de la aplicacion estoy impresionado y feliz de haber descargado esta app gracias al equipo

This app is exactly what I needed for my affiliate products. You do have to be a little bit tech savy to install the app correctly or ask the developers. After implementing I had a minor issue, which was solved within hours after I'd send an email. The app it self works very simple once fully installed. Very statisfied and recommend this app.

This app is amazing. But be aware; The app can delete products in your shopify store! Means that if you press the wrong button in the app your product is deleted in your store. You can not get it back. The app shouldn't have access to changings like that in the store. There is even a "delete all" button which would delete ALL YOUR PRODUCTS FROM YOUR STORE (not the links). Be aware. This can delete your whole store and there is no backup. You would be screwed. I wrote to the shopify support so that they take action. The outlink support wrote me that if you delete them they are gone, they do not even have a back up for cases like that. Nightmare an highly unprofessional. Imagine someone deleting 1000 products! Better chose another option if possible for you.

It doesn't work anymore. There is no support. Is there something better? I am going to cancel it.

Very useful app for affiliate marketing and an outstanding help service. I am having a good experience with outlink.