Wowcart ‑ Slide Cart Drawer logo

Customer reviews: Wowcart ‑ Slide Cart Drawer

Develop by Helixo

Reviews (30)

Overall rating
4.6

What Merchants Think

Overall, merchants find "Wowcart ‑ Slide Cart Drawer" to be an impressive and valuable addition to their e-commerce platforms. The app enhances the checkout process with its intuitive design and slide-out cart feature, contributing to an improved shopping experience and potentially boosting sales. Many users commend the excellent customer service, highlighting the team's helpfulness and responsiveness which facilitates setup and troubleshooting.

Key Strengths

  • Excellent customer support praised for its quick and patient assistance.
  • Intuitive and user-friendly design that improves the checkout experience.
  • Customization options allowing seamless integration with website design.
  • Boosts sales by encouraging additional purchases during checkout.

Common Concerns

  • Technical issues with app integration causing checkout errors in some cases.
  • Limited customization options, requiring CSS knowledge for advanced changes.
  • Potential for app conflicts causing loss of revenue.

Final Thoughts

"Wowcart ‑ Slide Cart Drawer" is generally well-received by its users, appreciated for its strong support team and its ability to enhance the shopping experience on e-commerce sites. Despite some technical challenges and limitations, the app's benefits in terms of functionality and sales improvement are frequently noted, making it a recommended tool for merchants seeking to optimize their checkout processes.

Vinzzy

Apr 25, 2024  on Shopify

It shows an error right now. 1 star just for the attention.

Johnnys Headshop

Feb 15, 2024  on Shopify

Unfortunately I have to give this app 1 star, and if I could I would give it 0 stars. But first of all I want to mention, that the support was pretty decent, they tried to help me, but it did not work. So the problem was that some customers could not reach the checkout via the Wowcart Drawer, because the app sent multiple errors or requests to shopify. After the error, the customer was marked with a cookie by shopify, so the customer could not checkout while this cookie was set. Shopify thought the customer was a bot, because the app sent too many requests. Only option was to delete all cookies and cookies. But how should a customer know this workaround? Only some of them reached out to me, and I could help them with the cookie/cache delete tip. So I have talked with shopify support, and it was a long run in error testing that lasted months. But finally we found the error, it was the wowcart slide drawer.. So I immediatly contacted the support, and they reached out very fast, I have to say. But they could not detect the error or fix it. And over the time I have lost thousands of revenue just because I installed the cart drawer, because it had a great synergy with the UFE Upsell App by the same company. If I could, I would have never installed both of the apps, and I can't recommend it either. I'm very lucky that some customers reached out to me and tell me of the error, because if not I would still lose money every f*cking day.. So do yourself a favor and never install this app!

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