Merchants generally have a positive view of "Wishlist Hero", praising its functionality, ease of use, and customization capabilities. The app is especially well-regarded for its excellent support team, who are noted for their responsiveness and professionalism. Many users appreciate its free version, which offers substantial features and customization options, enhancing store interaction and engagement.
Key Strengths
Outstanding customer support and fast response times, notably praised representatives like Yomna.
Extensive customization options available even in the free plan.
Seamless integration and ease of setup for various shop templates.
Valuable features including email notifications, "Low Stock" and "Price Alert" functionalities.
User-friendly interface and backend analytics.
Affordable upgrade options that further extend app capabilities.
Common Concerns
Occasional issues with slow support response and implementation times.
Challenges in adding wishlist features to specific template areas or mobile views.
Reports of feature functionality discrepancies on different devices, particularly mobile.
Complex migration processes from other wishlist systems can be cumbersome.
Final Thoughts
"Wishlist Hero" is widely considered a valuable addition to online stores, providing retailers with tools to enhance customer engagement and satisfaction. While some users report minor inconveniences, the app's strengths in customization, support, and pricing make it a solid choice for stores looking to implement or upgrade their wishlist features.
Victory Chimp
Oct 12, 2024
on
Shopify
Two weeks going round the houses with support to apply cosmetic changes which should be built-in customisation features. Cripplingly long development time to add core features such as add to wishlist icons to the header and product grids within a theme, which should also arguably be carried out in-app. The app is built poorly out of the box with inadequate support to put it right.
Crucially access to the wishlist feature using use login was completely broken on mobile so utterly useless if like us you have a 70/30 mobile device to desktop split.
Asēdos
Jul 03, 2024
on
Shopify
use to be good, now the support is so slow, it has been like over 3 days and nothing happened. not really ideal if you running a ecom biz.
SJ 3Designs
Mar 29, 2024
on
Shopify
The app won't work. It shows the heart icon but that's it. There is no add to wishlist option as it claims. Only some customers are able to get it to work. It has caused a big headache for me and my customers.