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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (616)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Kuramae Creations

May 09, 2025  on Shopify

The customer support was super helpful and prompt in checking the issues that I had, very recommended!

Kayros Color

May 09, 2025  on Shopify

So far this app is working great for my store where I need to sell at a different price for specific clients. I had a couple issues and the Sami team was able to solve them in just a couple hours. I haven't explored all the features that the app offers but so far I'm incredibly happy with the results. 100% Recommended

Toil & Trouble Yarns

May 08, 2025  on Shopify

Haley (Customer Service Chat) was extremely patient and helpful. Walked me through several steps to get my wholesale ordering up and running.

Wasabi Sheet Music

May 08, 2025  on Shopify

I use this service in Japanese, and since the admin panel is available in Japanese, it’s very easy to navigate. The customer support is in English, but they always respond quickly and provide very clear and polite answers. I’ve been able to manage communication just fine using Google Translate. I'm also really grateful that such a wide range of features is available for free.

Blaudruck-Greiz

May 07, 2025  on Shopify

The app is really extremely good and meets all my requirements. And it's also free. amazing! I had a small problem with my settings and wrote to the support team. They replied very quickly and competently, so I was able to solve my problem quickly.

www.luxuryeyewear.net

May 06, 2025  on Shopify

Amazing!!

Snip & Stamp

May 06, 2025  on Shopify

Very helpful. App has everything you need.

YAG Sweden

May 06, 2025  on Shopify

This app is great for everything wholesale. They have a great support that is really nice and easy to talk to. They are very helpful and always strive to improve the app and add requested features. I strongly recomend it!

Montret

May 05, 2025  on Shopify

Excellent experience, very easy to use app, blends in perfectly with Shopify functionality. Awesome customer service. 5 -star experience all round!

Good Grub with Grace LLC.

May 05, 2025  on Shopify

fast and responsive tech support!

Ma Boule De Couches

May 05, 2025  on Shopify

J’utilise l’application de verrouillage de page de Samita et je suis plus que satisfaite. L’outil est intuitif, facile à configurer et visuellement propre — aucun effet "bricolé", tout est fluide et bien intégré à mon thème. C’est exactement ce qu’il me fallait pour réserver l’accès à certaines pages uniquement à mes clients professionnels. En quelques clics, j’ai pu créer une expérience claire et sécurisée pour mes utilisateurs. Encore une fois, l’équipe Samita fait la différence : un support client irréprochable, et une vraie écoute. Ils prennent en compte les retours et améliorent constamment l’outil. Bravo à Harley et toute l’équipe pour leur travail exemplaire ! Je recommande à 100 % si vous cherchez un verrou simple, stable et fiable sur Shopify. second avis sur le b2b : Un support au top et une application déjà incroyable en version bêta ! Je suis vraiment impressionnée par l’application Samita. Même en version bêta, elle est stable, intuitive et parfaitement pensée pour les besoins B2B. Mais ce qui m’a le plus marquée, c’est la qualité du support client. Un immense merci à Harley, qui a été d’une réactivité, d’une patience et d’une efficacité exceptionnelles. Il m’a guidée pas à pas, toujours avec bienveillance, et a su répondre à toutes mes questions, même les plus techniques. C’est rare de se sentir aussi bien accompagnée sur une application, surtout en phase de développement ! Grâce à l’équipe Samita (et à Harley en particulier), j’ai pu configurer mon espace pro comme je le souhaitais, et tout fonctionne parfaitement. Je recommande les yeux fermés. Hâte de voir la suite de leurs fonctionnalités, c’est déjà un outil incontournable pour ma boutique professionnelle !

Taylor RC

May 05, 2025  on Shopify

We needed extra steps in getting set up on our site and they were quick and responsive and able to implement the app immediately. So far the functionality is everything we need it to be.

Furnesse

May 05, 2025  on Shopify

Sami B2B is a powerful and user-friendly app for managing wholesale pricing on Shopify. It makes customer-specific pricing, discounts, and B2B segmentation seamless. Setup is quick, and their support team is responsive and helpful. A great solution for anyone running a hybrid retail + wholesale store.

Asya Otomotiv®

May 05, 2025  on Shopify

New app but quite dynamic crew. Fast reply for all questions. And growing day by day, thanks buds.

Ancient Language Yoga Clothing

May 02, 2025  on Shopify

I was having difficulty showing the wholesale prices of our products. The Samita support team was highly professional, very responsive, and provided a great solution. Nowadays, it's a pleasant surprise to find a company that so completely supports their products. Sami B2B Wholesale is a great app and deserving of a 5 out of 5 rating. Thanks Samita. I look forward to trying out your other products too.

HERD ATHLETICS

Apr 30, 2025  on Shopify

Great customers service!

hairo

Apr 30, 2025  on Shopify

Fantastic help - thank you for helping me with a solution promptly!

Academia Claumy Velazquez

Apr 29, 2025  on Shopify

UNA MUY BUENA APLICACION FUNCIONA AL 1000 LO RECOMEINDO

CHOE

Apr 29, 2025  on Shopify

wow - amazing app! It has all the features needed to sell wholesale from my reatil website :)

TJ Wright Quilts

Apr 28, 2025  on Shopify

This app was fairly easy to use for anyone with limited experience like me. Hands down the chat support and Haley were amazing and I highly recommend this app. My store now has a professional looking wholesale side for my customers.

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