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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (809)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Hype Nutrition

Aug 06, 2025  on Shopify

Amazing support and smooth functionality!

パックNEXT

Aug 06, 2025  on Shopify

Arccaptain

Aug 04, 2025  on Shopify

very good

Miss Olive's Meals

Aug 04, 2025  on Shopify

Just what is needed for a dual site where consumer and business pricing is required. Interface is super easy and great responsive chat feature too on their customer service side. Definitely recommend it.

Frames Etc.

Aug 01, 2025  on Shopify

Great app ! Support is brilliant, had an issue with pricing on the Collection pages. Chat Support replied super quick, and then fixed the issue. Awesome service

NioActive

Jul 31, 2025  on Shopify

Amazing customer service through the chat section. Great flow and supports our business with wholesale very well. Never anything too hard to understand as there are always peoplle there to help at whatever time.

Geni Coffee Roaster

Jul 31, 2025  on Shopify

great app for my business

beach-street

Jul 30, 2025  on Shopify

Awesome service! I had an issue with the Cart Drawer subtotal not syncing with the cart, but it was fixed quickly and just right. Big shoutout to Hailey and the developer!

Nana's Weighted Blankets

Jul 30, 2025  on Shopify

Great app simple to use and works well for our solution

Relax VR

Jul 29, 2025  on Shopify

Frago Fragrance

Jul 29, 2025  on Shopify

Great app. Great functions if you have a lot of customer that order Big easy to set discounts for them.

Two Hands Wines

Jul 29, 2025  on Shopify

Sami B2B Wholesale Pricing is a great app that lets us setup member pricing at various discount levels depending on the customer membership level. It also allows to setup free shipping for those members without needing anotherr app. Great app and 5 star customer service from Haley, she is a superstar!

YOBROGIFTS

Jul 29, 2025  on Shopify

BARR Plastics

Jul 29, 2025  on Shopify

We started using the Samo B2B Wholesale app to handle our complex pricing structure, and it has been a huge help. We have more than 10 different discount levels for clients, as well as multiple product classes where discounts are calculated based on different percentages of cost. With this app, we were finally able to set up all of these rules without workarounds. The interface is straightforward, and the flexibility it offers is exactly what we needed for our B2B customers. If you’re dealing with multiple discount tiers and product-specific pricing rules, I highly recommend giving this app a try.

The Green Vase

Jul 28, 2025  on Shopify

Perles et Création bijoux

Jul 28, 2025  on Shopify

Parfait, clair et sav très réactif. Haley a été d'une grande aide. je recommande

My Body Piercing Jewellery

Jul 28, 2025  on Shopify

So far this has been a great app. Easy to set up and customer service was very quick to help with a few questions I had. I was very hesitant to add Wholesale to my site, this was a positive experience. Thank you

Gastro-Zone-Swiss

Jul 25, 2025  on Shopify

Sami is a good working B2B app with a great support. Finally one which is doing pretty much all I need for a simple wholesale and volume pricing without spending a fortune on monthly subscription. Thank you!

trillimilano.com

Jul 25, 2025  on Shopify

I downloaded the SamiWholesale app recently and I’m really happy with it so far. It's easy to use and helps manage everything efficiently. What impressed me the most is their customer support — they respond as quickly as possible and are always very helpful and professional. Highly recommended!

DeGroff Orthopedic Supplies

Jul 24, 2025  on Shopify

Customer service from both Haley and Lila have been so helpful.

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