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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (841)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Phantom-Furniture

Oct 02, 2025  on Shopify

Świetne wsparcie techniczne, niesamowite podejście Haley. Instruktaż z tą Panią to sama przyjemność a aplikacja bardzo prosta, intuicyjna i pomocna za niewielkie pieniądze. Polecam każdemu, nie zostaniesz nigdy bez wsparcia ;)

SYNRCORE

Sep 30, 2025  on Shopify

The support team is really exceptional with their response and solution. They looked into my issue thoroughly and did not give up until it was resolved. Great app, great people.

Leuvies

Sep 30, 2025  on Shopify

Very good customer service. Had some problems in combination with other discount apps. Just one message and a few hours later it was fixed. So contact these nice people when you have issues with the app. Now it workes great!

Home Tech Solution

Sep 29, 2025  on Shopify

Meister Made

Sep 28, 2025  on Shopify

This has been a great solution for my business. I can easily show a wholesale price to those I tag, and collect the information I need to setup a client for wholesale purchases. Also want to share that the support provided via chat/email has been top notch with quick resolutions and super helpful staff.

Ishyati Beauty

Sep 27, 2025  on Shopify

Very helpful with setup problems when new to the appli. Lyla always replies by mail make it easier too.

Centr Europe - part of NRG fitness BV

Sep 22, 2025  on Shopify

I can’t recommend this application enough, the service is absolutely 10/10 in every way. Anytime I’ve needed help, the support has been fast, detailed, and extremely professional. What really makes the experience shine, though, is the level of care and attention you receive. In particular, Hayley has been nothing short of outstanding. She goes above and beyond to make sure every question is answered clearly and thoroughly, never rushing and always making sure I feel fully supported. Her patience, friendliness, and in-depth knowledge make every interaction smooth and stress-free. It’s rare to find someone who combines speed with such a personal touch, but Hayley manages to do exactly that. Every time I’ve reached out, she has not only solved my problem quickly but also explained everything in a way that makes me feel more confident using the application. She is approachable, professional, and consistently makes me feel like a valued customer. Honestly, Hayley has been a huge part of why I continue recommending this service to everyone, she represents the very best of what customer support should be.

MunichStars

Sep 22, 2025  on Shopify

非常推薦 HALEY 很即時提供協助及支援。讓第一次使用這個APP的我們很快能進入情況。

engraveit.com

Sep 19, 2025  on Shopify

I love the Sami apps and the customer service has been amazing and would highly recommend these apps. I reached out for some feature assistance and Haley helped me right away and knew exactly what I was looking to do. The app is friendly to use and has allowed me to activate many features on our site that I have been wanting to do for some time! Cole, President engraveit.com

Only for Auto

Sep 18, 2025  on Shopify

DIARA WHOLE SALE

Sep 18, 2025  on Shopify

Neighbour

Sep 18, 2025  on Shopify

great and simple app with great support. Also better pricing than other similar apps.

Trefir Wholesale

Sep 18, 2025  on Shopify

Synbio Concept

Sep 17, 2025  on Shopify

Great option for having multiple tiers of wholesale purchase customers, each with their own type of discount across entire or partial product lines. There are a lot of options to help customize for different scenarios which makes it flexible for different situations. To top it off, the support team is very responsive if/when needs occur. For us, that is a make or break. Many thanks to this product and team.

Gower Home

Sep 17, 2025  on Shopify

Really impressed by the support received from Haley, we would have loved more than just a price change, i.e. specialised interface for trade accounts, but they do what they say and it offers discounted pricing across the store. I was able to alter almost everything we needed to and support was amazing thank you!

Soleiz

Sep 14, 2025  on Shopify

This wholesale app is amazing! i tried all different apps and this outdid them all, the customisation is incredible and the customer service and support is exceptional, so many functions you really wont be disappointed.

Weather Spares

Sep 12, 2025  on Shopify

We were looking for something to offer discounts to Education customers without having to hand out discount codes which are often shared. This App was perfect for our needs and works great. We opted to use a Shopify tag to identify which customers get which discount and once setup it pretty much runs itself. I had a query about a shipping discount with support and Haley quickly responded to my question and pointed me in the right direction. Great App and great service - thank you Sami.

A Nutty Life Shop

Sep 10, 2025  on Shopify

BabySafe Child Restraints

Sep 10, 2025  on Shopify

Great customer service, easy to use and setup.

epifys

Sep 08, 2025  on Shopify

We’ve had a really smooth experience with Sami Wholesale so far. The app works exactly as promised and makes it easy for us to handle wholesale pricing in Shopify without complications. A special thanks to Hailey, who has been super helpful and responsive whenever we had questions. That kind of support makes all the difference. Highly recommended if you’re looking for a reliable wholesale solution with great customer service!

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