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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (682)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Hexagon Agility FleetCare

Jun 25, 2025  on Shopify

سوى تك

Jun 25, 2025  on Shopify

Thank you very much. The support team was very helpful and solved my problem within minutes. The application is beautiful and its support is even more beautiful. Thank you very much.

Lulo Coffee

Jun 24, 2025  on Shopify

Straightforward and clear. Great support as well. Downloaded recently, but highly recommended so far!

EVIEIRAPETS

Jun 24, 2025  on Shopify

Excelente la app y además muy buen soporte de los asesores

EAMPOWER – Tratamientos y aditivos profesionales para automoción

Jun 24, 2025  on Shopify

I reached out via the live chat and received assistance almost immediately. The team was incredibly helpful and resolved all my questions with speed and professionalism. So far, I’m extremely satisfied with both the functionality of the app and the level of service provided. Highly recommended!

Glam & Gallop

Jun 24, 2025  on Shopify

The App helped us to build a B2B Area in our normal shop. Simple interface - we had 1-2 Questions and get in contact with Haley in the Chat. She helped us within 1 minute every time. Super fast support! Would recommend this App to everyone!

Match Point Promotions

Jun 24, 2025  on Shopify

Excellent customer service! Fixed my issues and added additional features for me

sofort-werbeartikel.de

Jun 24, 2025  on Shopify

BagStory

Jun 23, 2025  on Shopify

This app does exactly what we needed: it allows for complex, tiered pricing (price breaks) for each product variant individually. The setup is quite intuitive. Most importantly, the customer support is absolutely top-class. I had an issue with displaying the pricing table on our highly customized theme. I contacted support, and the help I received from their team (Haley was fantastic!) was fast, professional, and incredibly effective. They quickly diagnosed the issue, requested collaborator access (which is a very secure Shopify feature), and fixed the integration problem in no time. They even helped me locate the setting to translate the app's text to our local language. If you're looking for a powerful pricing app and value responsive, genuinely helpful customer support, I can't recommend this app enough. Highly recommended!

Koppr

Jun 22, 2025  on Shopify

The customer service was awesome and the problem I was having got fixed very quickly. Highly recommend.

Forsana

Jun 22, 2025  on Shopify

Very responsive support

Cheetah DTF

Jun 21, 2025  on Shopify

fitandu

Jun 20, 2025  on Shopify

top app

EmbroiderHub

Jun 19, 2025  on Shopify

Just what I needed, works great!

Shawl Company

Jun 19, 2025  on Shopify

Customer service know what they are saying and guiding people like us the Wholesalers technically.

Fundy Freeze-Dried Foods

Jun 19, 2025  on Shopify

great functionality and support

Pellepenna GOODS SHOP

Jun 19, 2025  on Shopify

The response was quick and very excellent.

The Cricket Company

Jun 18, 2025  on Shopify

I love the Sami Wholesale Pricing App for our Shopify Store! It works as we need it, and their developers were so helpful in getting the little tweaks just right with our theme, so it functions and looks beautiful too. Thank you!

Grizz Golf

Jun 18, 2025  on Shopify

I've just setup the app for the first time. Since it is a free app, I expected it to be a little buggy or limited features behind a paywall... but what I got was incredible 1:1 support to help me set up this tool. I will review again after the tool has been put through the test of my B2B customers! So far, so good!

Kluge Beauty

Jun 18, 2025  on Shopify

Haley was very quick and helped me a lot by solving my problem immediately. Thank you.

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