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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (809)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Gower Home

Sep 17, 2025  on Shopify

Really impressed by the support received from Haley, we would have loved more than just a price change, i.e. specialised interface for trade accounts, but they do what they say and it offers discounted pricing across the store. I was able to alter almost everything we needed to and support was amazing thank you!

Soleiz

Sep 14, 2025  on Shopify

This wholesale app is amazing! i tried all different apps and this outdid them all, the customisation is incredible and the customer service and support is exceptional, so many functions you really wont be disappointed.

Weather Spares

Sep 12, 2025  on Shopify

We were looking for something to offer discounts to Education customers without having to hand out discount codes which are often shared. This App was perfect for our needs and works great. We opted to use a Shopify tag to identify which customers get which discount and once setup it pretty much runs itself. I had a query about a shipping discount with support and Haley quickly responded to my question and pointed me in the right direction. Great App and great service - thank you Sami.

A Nutty Life Shop

Sep 10, 2025  on Shopify

BabySafe Child Restraints

Sep 10, 2025  on Shopify

Great customer service, easy to use and setup.

epifys

Sep 08, 2025  on Shopify

We’ve had a really smooth experience with Sami Wholesale so far. The app works exactly as promised and makes it easy for us to handle wholesale pricing in Shopify without complications. A special thanks to Hailey, who has been super helpful and responsive whenever we had questions. That kind of support makes all the difference. Highly recommended if you’re looking for a reliable wholesale solution with great customer service!

Midland Autocare

Sep 05, 2025  on Shopify

Wonderfull support and much needed app with best features

Qsticker

Sep 04, 2025  on Shopify

Homapet

Sep 04, 2025  on Shopify

Sukun: Luxurious bedding and homeware.

Sep 04, 2025  on Shopify

Probably one of the best customer support help that we've received.Thanks to Haley! Good App!

Farmer Pete's

Sep 04, 2025  on Shopify

I needed support to get something right. Response was great and continued to help until I got it right. Product is good exactly what we were looking for.

Cast North America

Sep 03, 2025  on Shopify

Haley was quick to explain what I needed to do. Very helpful

VALOR PX

Sep 02, 2025  on Shopify

Sami B2B Wholesale Pricing're great app for integrate with out store.

Genius Parts

Sep 01, 2025  on Shopify

UPDATE: Working with their customer service

CESCESOR | Yazıcı Mürekkebi & Fotoğraf Kağıdı

Aug 29, 2025  on Shopify

Thank you for that useful app.

tokyobike London

Aug 29, 2025  on Shopify

So far, both the app itself and the support, especially from Haley, have been excellent. We haven’t started using it with real B2B customers yet, but the setup experience has been very promising, particularly when paired with another app from the same developer, Sami B2B Lock, Password Protect. We’re looking forward to putting it into action with our B2B customers soon.

CraftUp

Aug 28, 2025  on Shopify

Iris Selections

Aug 28, 2025  on Shopify

This App was exactly what we need. We wanted to create a segment for our VIP clients and offer them exclusive discounts for certain products while we also continue to offer the same products at their regular prices to the public. The App worked seamlessly for us, thanks to the the speedy and very efficient assistance provided by Haley. Five stars!

Scalabrin Components, divisione di Scalabrin SRL

Aug 28, 2025  on Shopify

I had an excellent experience with Sami's support team. Haley, was amazing, she helped me immediately. The service was quick, friendly, and very professional. I had two requests and both were solved in a matter of minutes. Highly recommend.

Apex Beard Products

Aug 27, 2025  on Shopify

I had some issues understanding how to setup my wholesale and redirect to my registration form. Haley from Samita was able to walk me through it, with her patience and sometimes showing me herself, we were able to get it done!! Thank you immensely! I'm very happy with the level of support and kindness I received. Keep up the outstanding work!!

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