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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (750)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

BARR Plastics

Jul 29, 2025  on Shopify

We started using the Samo B2B Wholesale app to handle our complex pricing structure, and it has been a huge help. We have more than 10 different discount levels for clients, as well as multiple product classes where discounts are calculated based on different percentages of cost. With this app, we were finally able to set up all of these rules without workarounds. The interface is straightforward, and the flexibility it offers is exactly what we needed for our B2B customers. If you’re dealing with multiple discount tiers and product-specific pricing rules, I highly recommend giving this app a try.

The Green Vase

Jul 28, 2025  on Shopify

Perles et Création bijoux

Jul 28, 2025  on Shopify

Parfait, clair et sav très réactif. Haley a été d'une grande aide. je recommande

My Body Piercing Jewellery

Jul 28, 2025  on Shopify

So far this has been a great app. Easy to set up and customer service was very quick to help with a few questions I had. I was very hesitant to add Wholesale to my site, this was a positive experience. Thank you

Gastro-Zone-Swiss

Jul 25, 2025  on Shopify

Sami is a good working B2B app with a great support. Finally one which is doing pretty much all I need for a simple wholesale and volume pricing without spending a fortune on monthly subscription. Thank you!

trillimilano.com

Jul 25, 2025  on Shopify

I downloaded the SamiWholesale app recently and I’m really happy with it so far. It's easy to use and helps manage everything efficiently. What impressed me the most is their customer support — they respond as quickly as possible and are always very helpful and professional. Highly recommended!

DeGroff Orthopedic Supplies

Jul 24, 2025  on Shopify

Customer service from both Haley and Lila have been so helpful.

CHEVEUX CORP.

Jul 24, 2025  on Shopify

They addressed our issue quickly, even though it was late in the evening for them.

PLANETT.COM

Jul 24, 2025  on Shopify

the service was been spot on! Great product with great service.

Tilba Tallow

Jul 24, 2025  on Shopify

This app works great for my website, allowing me to offer wholesale rates to specific customers from the same products as my retail store. When I needed some help setting up a form, Haley responded fast and helped me with my issue in no time. Great work!

Gramco School Supplies

Jul 23, 2025  on Shopify

Had an issue with my Sami B2B Wholesale Pricing app and had to contact Lucy - Samita support, quick replies, great assistance and very friendly ! Everything solved in minutes ! I can recommend !

MinikOiOi US

Jul 23, 2025  on Shopify

What The Factory

Jul 21, 2025  on Shopify

COJP Gallery

Jul 21, 2025  on Shopify

Joyoneer

Jul 21, 2025  on Shopify

Excellent customer service. Need some customizations to make things work well but they help me do it. Appreciate!

Arnett Distribution

Jul 18, 2025  on Shopify

Tortuga Games

Jul 18, 2025  on Shopify

I'm very satisfied with this application and the support is just perfect.

HTC Fishing

Jul 18, 2025  on Shopify

Super und sehr schneller Support. App macht genau das, was wir brauchen, um den Shop für Händler und Verbraucher zu betreiben. Lediglich das Feature mit der Anzeige der Steuern fehlt noch, ist aber aktuell in der Umsetzung. Daumen hoch und klare Empfehlung.

Glua

Jul 18, 2025  on Shopify

Very high quality, very competent and fast

Katz-Loo Natural Clumping Cat Litter

Jul 18, 2025  on Shopify

Great and simple app - does exactly what I need! and the support was quick and responsive, solved the query straight away. Thanks Sami!

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