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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (809)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Moore

Nov 13, 2025  on Shopify

This app is great! We have a very complicated pricing structure and this app allows us to easily control our volume based pricing without paying for addition subscriptions. They also have amazing customer support, my store has lots of custom development and they were able to integrate their tool with my code within 24 hours! Highly recommend!

pimpertz

Nov 13, 2025  on Shopify

Quick Service & help! all-in-all top software provider

hhc-grosshandel.com

Nov 12, 2025  on Shopify

op B2B app, perfectly suited for the German market with excellent terms.

Sewing Party

Nov 12, 2025  on Shopify

So far i think it is doable for the average store owner sami has made improvements for user interface and it is getting easier to use

Western Maryland Lemonade

Nov 11, 2025  on Shopify

Burgermeister

Nov 11, 2025  on Shopify

Great app and stellar customer service. They solved our problem in no time, even though we only use the free version. Highly recommended!

Rarr Designs

Nov 08, 2025  on Shopify

Great support, great app

minjuanrong.com.tr

Nov 06, 2025  on Shopify

Thank you so much. Great Customer Service And Thank you for your great Application:)

Lobo Azul

Nov 06, 2025  on Shopify

El soporte es excelente, rápidos y eficaces.

Shop-StellarXcell

Nov 04, 2025  on Shopify

Nice App ! Big help to my business thanks

MLILY Malaysia

Nov 03, 2025  on Shopify

The app is excellent and very user-friendly. Recently I encountered an issue with the wholesale pricing. The customer service and technical engineer promptly resolved the problem. I am highly satisfied.

Mineral Series

Nov 03, 2025  on Shopify

Works like a charm and whenever I have a question they are super helpful in the chatbox or they get back to you within 24h. They also have a lot explained in articles, with easy steps to follow including screenshots.

Sunshine Botanicals

Oct 31, 2025  on Shopify

This supported our b2c and b2b on one site! Love it! They also offered support and were quick to respond!

Track Your Adventures

Oct 31, 2025  on Shopify

I just downloaded this app, and I needed help getting it up and running and I chatted with them, and got help immediately! Haley was very patient and helpful. I may not be able to use the app, as I do not offer all of my products to my wholesale customers and there does not seem to be a way to hide these. But other than that it seems to work very well.

Sierra Comfort

Oct 30, 2025  on Shopify

Lyla, was very helpful and attentive to my needs. She was very patient throughout the process and resolved my issue with clarity. Thank you!

Trident LaserWorks

Oct 28, 2025  on Shopify

App has been great and service (when needed - not often) has been equally as great! Have been using this for quite a while with no issues. Recently reached out for some customization and it was handled very quickly. Highly satisfied and recommend.

HEIGER

Oct 28, 2025  on Shopify

Great apps and awesome support team. Haley, Lyla and Joanna were super helpful. Highly recommended!

Magic Colours

Oct 27, 2025  on Shopify

Thermrup

Oct 24, 2025  on Shopify

top service

Lobo Azul

Oct 24, 2025  on Shopify

El soporte es excelente, rápidos y eficaces

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