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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (750)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Zojirushi.IE

Oct 14, 2025  on Shopify

SayPaper

Oct 13, 2025  on Shopify

ottimi

Caldwell's Miscellaneous Fancy Goods LLC

Oct 13, 2025  on Shopify

Wonderful and fast customer support - thank you so much!

Rain

Oct 12, 2025  on Shopify

Sami Wholesale has been a lifesaver for our store! Even on a theme that initially wasn’t fully compatible, the app helped us display wholesale prices correctly for our members. The setup was smooth, and the customer support team was extremely responsive and helpful — they guided us step by step and solved our issues quickly. Highly recommended for any Shopify store looking to manage wholesale pricing efficiently!

NewGen Depot

Oct 09, 2025  on Shopify

Exceptional Customer Service! From the first message to delivery, everything was handled with care and professionalism.

C.C. Bros

Oct 08, 2025  on Shopify

Really nice and simple to use app! The customer support is amazing. Even with a time zone difference they helped me fairly quickly with my issues. Fast replies and quick solutions on their end. Now I am able to tag my B2B customers and offer them the right prices!

Psychi Wholesale

Oct 07, 2025  on Shopify

Great technical support and an improvement on our old, more expensive app. Would highly recommend

XC3 Engineering

Oct 07, 2025  on Shopify

Fantastic app. Had a few backend issues but the team helped and rectified in rapid time.

Nutscene Wholesale

Oct 06, 2025  on Shopify

Race Place

Oct 03, 2025  on Shopify

This wholesale app is easy to install and very intuitive to set up. It offers numerous flexible options for creating customized pricing rules tailored to specific customer groups. A great solution for stores that need to manage wholesale customers alongside retail shoppers without complication.

Tuft Supplies GmbH

Oct 03, 2025  on Shopify

could help quickly! great support. app all in all until now very easy to handle and with the needs of our shop

Phantom-Furniture

Oct 02, 2025  on Shopify

Świetne wsparcie techniczne, niesamowite podejście Haley. Instruktaż z tą Panią to sama przyjemność a aplikacja bardzo prosta, intuicyjna i pomocna za niewielkie pieniądze. Polecam każdemu, nie zostaniesz nigdy bez wsparcia ;)

SYNRCORE

Sep 30, 2025  on Shopify

The support team is really exceptional with their response and solution. They looked into my issue thoroughly and did not give up until it was resolved. Great app, great people.

Leuvies

Sep 30, 2025  on Shopify

Very good customer service. Had some problems in combination with other discount apps. Just one message and a few hours later it was fixed. So contact these nice people when you have issues with the app. Now it workes great!

Home Tech Solution

Sep 29, 2025  on Shopify

Meister Made

Sep 28, 2025  on Shopify

This has been a great solution for my business. I can easily show a wholesale price to those I tag, and collect the information I need to setup a client for wholesale purchases. Also want to share that the support provided via chat/email has been top notch with quick resolutions and super helpful staff.

Ishyati Beauty

Sep 27, 2025  on Shopify

Very helpful with setup problems when new to the appli. Lyla always replies by mail make it easier too.

Centr Europe - part of NRG fitness BV

Sep 22, 2025  on Shopify

I can’t recommend this application enough, the service is absolutely 10/10 in every way. Anytime I’ve needed help, the support has been fast, detailed, and extremely professional. What really makes the experience shine, though, is the level of care and attention you receive. In particular, Hayley has been nothing short of outstanding. She goes above and beyond to make sure every question is answered clearly and thoroughly, never rushing and always making sure I feel fully supported. Her patience, friendliness, and in-depth knowledge make every interaction smooth and stress-free. It’s rare to find someone who combines speed with such a personal touch, but Hayley manages to do exactly that. Every time I’ve reached out, she has not only solved my problem quickly but also explained everything in a way that makes me feel more confident using the application. She is approachable, professional, and consistently makes me feel like a valued customer. Honestly, Hayley has been a huge part of why I continue recommending this service to everyone, she represents the very best of what customer support should be.

MunichStars

Sep 22, 2025  on Shopify

非常推薦 HALEY 很即時提供協助及支援。讓第一次使用這個APP的我們很快能進入情況。

engraveit.com

Sep 19, 2025  on Shopify

I love the Sami apps and the customer service has been amazing and would highly recommend these apps. I reached out for some feature assistance and Haley helped me right away and knew exactly what I was looking to do. The app is friendly to use and has allowed me to activate many features on our site that I have been wanting to do for some time! Cole, President engraveit.com

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