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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (841)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

VISTAL VISION / Polaroid 公式ショップ

Jan 19, 2026  on Shopify

Doc's Full Bore Outdoor

Jan 16, 2026  on Shopify

I have really enjoyed this app and its features, which allow me to assign discounts to customer tags and have the orders automatically adjust prices when the customer is logged in. I also created registration forms for my government and commercial customers, which have made it so easy for them to register for an account. I assign a discount tag when I approve their registration, and I even added my W9 for them to download as a vendor. Works perfect! Keep up the good work, you have so many included add-ons that I haven't even been able to review them all.

Papyrusaurus

Jan 16, 2026  on Shopify

Fairly easy to set up, the guides really helped when I was stumped. And customer support was quick and thorough when I had to reach out for assistance with a problem.

Bsai Seguridad y Controles

Jan 16, 2026  on Shopify

Great app, i was using app that cost twice and it has bugs, so im happy whit it. Souport is great and quick.

Lootchest Store

Jan 16, 2026  on Shopify

Very fast and helpful support. Fixed our issue right away! We really recommend this app for wholesale structures.

SHAE Hair

Jan 15, 2026  on Shopify

Super helpful, so refreshing to speak with a real person to help integrate this into our shopify!

TOBUYER

Jan 15, 2026  on Shopify

I just wanted to thank Haley and Dev team who has been so professional and giving excellent support in helping us on the co-ordination and problem solving with other APP provider. The discount issues and difference of prices at checkout and cart are solved very quickly and the response is so quick. It has been a great pleasure working with you all and i greatly recommend this Samita app for all volume discount users.

Tektact Outfitters

Jan 14, 2026  on Shopify

Fawcett Boat Supplies

Jan 14, 2026  on Shopify

Mojo Provo

Jan 13, 2026  on Shopify

Gold Main Street

Jan 13, 2026  on Shopify

Always quick to help. Lyla was there to help me within a minute and solved my problem promptly.

Casual Carats

Jan 13, 2026  on Shopify

Immediate service and it was wonderful. Thank you Lyla!

PremiumOneBackdrops(POB)

Jan 12, 2026  on Shopify

Best Service!!Nice,we really recommed it!

Untitled Artworks™

Jan 12, 2026  on Shopify

great support! Haley has helped us amazigly

Partifabrik

Jan 09, 2026  on Shopify

Harmonitea

Jan 09, 2026  on Shopify

I just installed the App. It looks like it has everything that I need. Setup is pretty straight forward. The support is also very quick and helpful. I just asked a question and got an answer a couple of minutes later. The issue was fixed right away, no delays or long Email exchanges

Ruffneck Scarves

Jan 08, 2026  on Shopify

Great app!

ReefGro

Jan 08, 2026  on Shopify

I had an issue with the wholesale setting working with my cart and checkout. I was very impressed with how quick Haley responded to me and helped get a resolution. And also was very helpful advising me which direction I had to go, to utilise the options I wanted to use. I will be upgrading to the gold package as a result of how good the service was. Many thanks to Haley and the rest of the team.

Octyl Cosmetics

Jan 08, 2026  on Shopify

muy profesionales y rapidos , me han solucionado un problema grave que tenia

Apisify38 Test

Jan 08, 2026  on Shopify

開発ストアで利用しています。 検証は正直これからです。 サポートチャットを利用した感想をレビューします。 日本のストア開発や、アプリ選びの一助になればと思います。 また、サポートしてくれたSami Wholesaleのスタッフへの感謝として記載します。 チャットサポートはすぐに返信がありました。 英語以外の質問もシステムが自動翻訳してくれるのでとても便利な機能だと思いました。 自動翻訳されているということを意識する必要はあるかもしれませんが、サポーターもそのように意識して返信してくれていると感じる文章だったので理解に困ることもありませんでした。 日本人からするとちょっとフランクな返信ですが、それも失礼ではなく、新鮮で温かみがあっていいと思いました。 日本のB2Bユーザーの方はぜひ試してみてください。

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