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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (446)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

ACRO

Aug 25, 2024  on Shopify

I encountered difficulties in use, but the staff has been patient and responsible to help me solve the problem. I am really grateful to them.

Parasound

Aug 22, 2024  on Shopify

Support is by far the best I've experienced with any add-in type vendor. The product still needs maturity, but if their support is an indicator of their approach to business, this is a great partner!

Asli Aushadham

Aug 22, 2024  on Shopify

Best app for wholesale and best customer support

Unicorne Beads

Aug 21, 2024  on Shopify

This app has solved a major issue with Shopify allowing wholesale pricing at a fixed level. Our store runs many sales in which we mark down the price, which has always conflicted with a discount based wholesale program. Instead now wholesalers have a displayed price shown from product page to checkout, regardless of the sales discount. We had some issues at first, but the team helped us get the app working in 1 day. I highly recommend this app if you have similar issues navigating Shopify's pricing structure.

Auto Parts Singapore

Aug 20, 2024  on Shopify

Customer Support was quick and amazing. Got the problem fixed within 1.5 hours.

bbgaragesupply

Aug 20, 2024  on Shopify

Amazing app and great customer service.

Canvello

Aug 19, 2024  on Shopify

Excellent Support and Great Team I've had a fantastic experience with this app, not just because of its features but also due to the outstanding support provided by the team behind it. I encountered a few bugs initially, but the support team and developers were incredibly patient and responsive. They listened to my feedback and promptly addressed every issue, showing a deep understanding of both the app and customer needs. It's clear that they are committed to delivering a great product and exceptional service. Highly recommend this app and the dedicated team behind it!

Artistica.com

Aug 18, 2024  on Shopify

What a simple and wonderful app! Finally, we can offer wholesale pricing without the need for our B2B clients to enter a discount code. The tech support was very cooperative in resolving a glitch that was not carrying the cart at the discounted price, but after that, all was great! We certainly recommend this app. Marco

Home of Heat

Aug 15, 2024  on Shopify

The support and Dev Team (Thanks David and Haley) at Samita have been incredibly helpful and responsive getting Sami Warehouse up and running. Any issues encountered were resolved quickly, in some cases while we were still in live chat with support. Once setup, Sami Wholesale delivers well-integrated core functionality to offer trade customers special pricing and a quick order form. We especially appreciate the flexibiilty of having custom CSS built into the order form settings, which will allow us to optimise the UI going forward.

UBUD

Aug 15, 2024  on Shopify

Wonderfull support. Excellent app. highly recommended. Complement this app with sami block

Annie Ambience

Aug 14, 2024  on Shopify

Fast and responsive customer service!

Glow & Grow

Aug 11, 2024  on Shopify

For any Shopify store owner juggling retail and wholesale channels, managing different pricing structures can be a headache. Enter Sami Wholesale Pricing, a user-friendly app that streamlines the process and takes your B2B game to the next level. Here's my experience after using it for a while

Jalousiene Ersatzteile-Shop

Aug 11, 2024  on Shopify

Kundenservice sehr freundlich und zuvorkommend. Die App ist ebenfalls sehr gut und weiterzuempfehlen.

AlbertWines2u

Aug 11, 2024  on Shopify

Customer service is top-notch, and the app works flawlessly. They've been incredibly helpful with all my issues. I can't recommend this enough!

Sweet Surrender

Aug 08, 2024  on Shopify

This is such a great app and easy to install. I'm not tech-savvy and had some trouble setting up my volume-tiered pricing. At 7 pm (PST) on a Friday night, they were offline but, Haley was very quick to respond and not only fixed my issue but showed me how to set things up so they would show up the way I wanted them to. It's a great app with an amazing customer support team! Thank you so much, I truly appreciate this app and the great team behind it.

Novalia

Aug 08, 2024  on Shopify

Una aplicación muy útil para hacer registros de clientes y descuentos especiales

Pacific Sailboat Supply

Aug 08, 2024  on Shopify

Absolutely fantastic support! Every single person that helps is absolutely incredible! Haley took care of my issue of setting up the coding and went above and beyond! She was a huge support for my many questions.

Baha'i Books Australia

Aug 06, 2024  on Shopify

Excellent support through testing this App!

Arbortec Forestwear

Aug 04, 2024  on Shopify

We had an issue with the Shopify native discount system on our specific collection page, and the Sami Wholesale Pricing B2B app resolved it perfectly. This app is incredibly user-friendly, and packed with advanced features that cater to our business needs. The customer support team is very responsive, friendly, and extremely helpful. Highly recommend this app to all business stores looking for an efficient customer discount solution!

Vapegrosshandel

Aug 04, 2024  on Shopify

Very good app for b2b and the customer support is very helpful and give solutions fast. Thank you Haley.

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