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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (810)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Q Store

May 18, 2025  on Shopify

This app has great functionality to provide a platform for wholesale pricing, and the ability to filter to certain customers based on many variables. I have contacted chat help when setting up and they have been very helpful with fixing a small issue and sending video tutorials to help me with setup.

Foot Zone

May 16, 2025  on Shopify

amazing feature

OzWashroom

May 15, 2025  on Shopify

Haley is fantastic, fast respose, knowledgable. As for the app easy to set up and working wonders for our store.

Delacopanels

May 15, 2025  on Shopify

The app works exactly as promised and has been a great solution for managing our wholesale pricing. The support team was incredibly helpful and quick to respond when we had questions.

Quality Plants & Seedlings

May 14, 2025  on Shopify

The Make Company

May 14, 2025  on Shopify

The customer support is so great! I have dealt with Hayley and another person and they are so kind and responsive. The app itself is easy to understand and implement and any teething issues they literally just sort out for you

Beyond Batteries

May 14, 2025  on Shopify

Works great for volume pricing, online signup form works well. We have drop shippers that we've been able to set up on these terms too. We;ve used the tags to apply tiers of customer discounts for each individual customer, and broader terms for general trade customers. Very good so far. 6 stars will come if they can add manual volume order quotation, volume invoicing too in the same platform. This will take our business completely to the platform.

Nex Pharma

May 13, 2025  on Shopify

Fantastic support, speed response and the app works as intended to.

Bursa Plantelor

May 12, 2025  on Shopify

Great support! The customer service team quickly helped me troubleshoot some issues, and everything is working perfectly now. Highly recommend!

AfterArt

May 12, 2025  on Shopify

Haley was really helpful (and patient!) and helped me get across the line with the Wholesale App. I really appreciated her guidance and support, she was great!

4 Mavericks

May 09, 2025  on Shopify

Easy app to set up. Their team, though not in the US, is very easy to work with and very helpful.

DESH GSM

May 09, 2025  on Shopify

An outstanding app that exceeded my expectations. I was particularly impressed that it's completely free, despite offering such robust functionality. The support team was exceptionally responsive and provided immediate assistance in tailoring the app to my specific requirements. Highly recommended!

Kuramae Creations

May 09, 2025  on Shopify

The customer support was super helpful and prompt in checking the issues that I had, very recommended!

Kayros Color

May 09, 2025  on Shopify

So far this app is working great for my store where I need to sell at a different price for specific clients. I had a couple issues and the Sami team was able to solve them in just a couple hours. I haven't explored all the features that the app offers but so far I'm incredibly happy with the results. 100% Recommended

Toil & Trouble Yarns

May 08, 2025  on Shopify

Haley (Customer Service Chat) was extremely patient and helpful. Walked me through several steps to get my wholesale ordering up and running.

Wasabi Sheet Music

May 08, 2025  on Shopify

I use this service in Japanese, and since the admin panel is available in Japanese, it’s very easy to navigate. The customer support is in English, but they always respond quickly and provide very clear and polite answers. I’ve been able to manage communication just fine using Google Translate. I'm also really grateful that such a wide range of features is available for free.

Blaudruck-Greiz

May 07, 2025  on Shopify

The app is really extremely good and meets all my requirements. And it's also free. amazing! I had a small problem with my settings and wrote to the support team. They replied very quickly and competently, so I was able to solve my problem quickly.

www.luxuryeyewear.net

May 06, 2025  on Shopify

Amazing!!

Snip & Stamp

May 06, 2025  on Shopify

Very helpful. App has everything you need.

YAG Sweden

May 06, 2025  on Shopify

This app is great for everything wholesale. They have a great support that is really nice and easy to talk to. They are very helpful and always strive to improve the app and add requested features. I strongly recomend it!

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