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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Reviews (446)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Mazut Awicker

Oct 17, 2024  on Shopify

While I doubt this app will remain free forever, its definitely something I would pay for. I do hope they continue to improve the product.

Rad's shop

Oct 16, 2024  on Shopify

Great features, very helpful support (knowledgeable and very quick). I love the simplicity of the plugin just as much as the fact that it does the job perfectly - in my case, I needed to do the individual pricing for customer groups and it couldn't have been better. Totally recommend!

PPG Industries Australia Pty Ltd

Oct 16, 2024  on Shopify

5+ Stars! The support is great and the app is working as it should!

Gifto Graphics

Oct 16, 2024  on Shopify

Great App with Excellent Support! Sami B2B Wholesale Pricing has been a game-changer for managing my wholesale business. It's user-friendly and offers flexible pricing options that meet all my needs. The standout feature is the excellent customer support, especially Haley, who was incredibly helpful and responsive throughout the setup. Highly recommend this app for anyone looking for a reliable wholesale solution!

ADAC gelbhilft

Oct 15, 2024  on Shopify

The app works great! And as we had an issue with the positioning of the volume table we contacted the support. They quickly responded and did an amazing job to fix it for us within minutes! Service was outstanding!

Truck Knucks Billet Aluminum Tie-Down Anchors

Oct 14, 2024  on Shopify

I downloaded this app so that I could set up wholesale pricing for an online retailer to sell my product. I was having trouble getting the pricing to show up on my site when I was testing it. I used the chat to get help and they were responsive and great. The problem was that I was using a theme that the app wasn't compatible with so they re-customized the app codes to make it compatible. Did this within a couple of hours. Great service and now I can add wholesale customers to my site. Thank you!

Republica B2B

Oct 14, 2024  on Shopify

Excelente aplicación buen soporte, podrían mejorar para ordenes manuales

Mabebi

Oct 13, 2024  on Shopify

I had been looking for a wholesale application for some time, I am happy that I ended up at Sami. The app offers what I need and the service is great!

Opp Greentech

Oct 13, 2024  on Shopify

Application simple d'usage, et équipe très réactive et performante en cas de soucis. L'application remplie également tous mes besoins concernant le wholesales

Titan Anchors

Oct 13, 2024  on Shopify

Had an issue with activating custom tag discount to apply, however their support team were quick to respond and provide a quick resolution. Can’t ask for a faster response time. Would highly recommend the app, keep up the great work!

i Giardini di Giulia

Oct 13, 2024  on Shopify

Samita Wholesale is a highly effective app for managing B2B sales. It provides flexible wholesale pricing and volume discounts, allowing easy customization for your store or specific products. The custom registration form helps attract new wholesale customers, and the quick order form simplifies the purchasing process. The option to activate and customize the cart drawer enhances the user experience. Customer support, particularly Haley, is professional and helpful.

Slopes and town

Oct 10, 2024  on Shopify

Great and Very simple in use app for the small businesses willing to establish direct B2B sales. Helpful customer service, who is always accessible via chat. We've set up everything in one day and quite happy with the result.

West Wear

Oct 10, 2024  on Shopify

Great app with even better customer support.

naolady

Oct 08, 2024  on Shopify

I highly recommend the application, I had a small problem with setting up wholesale prices but I wrote to support and Haley was very kind, she immediately solved my problem, I am very satisfied with the service and the application.

POD Hut

Oct 07, 2024  on Shopify

Sami Wholesale Pricing has been a game-changer for offering discounts to preferred customers smoothly and effectively. The app is user-friendly and really boosts our efficiency. A shoutout to Haley from their support team who resolved my issue in under 10 minutes with great attention to detail. Highly recommend for seamless discount management!

EVMIZE

Oct 05, 2024  on Shopify

The app works! I did have a couple technical things that I needed Samita to work through, but they resolved both issues quickly. The app works better than some other PAID B2B apps and is on par with some of the more expensive B2B apps. While I doubt this app will remain free forever, its definitely something I would pay for. I do hope they continue to improve the product. The quick order form could use some better customization. All in all, the app is great and does 90% of what I need!

So Not Size Zero

Oct 05, 2024  on Shopify

Dedicated support team which goes over and beyond to solve your wholesale pricing needs! Downloaded this app to try with zero expectations, and I'm especially impressed, considering that this app is free! A big thank you to their tech team and support advocates David and Haley for assisting me on this! (:

Not Just Plain Branding

Oct 03, 2024  on Shopify

The Sami B2B works perfectly for my site and needs. I had a couple of issues with getting some elements to work correctly and raised a ticket. Haley responded and figured out all the issues quickly and effectively. The app is amazing as is the support. Genuinely really happy.

Tirocco DEV

Oct 01, 2024  on Shopify

Support responds very quickly to inquiries and provides great help

Turlunda

Oct 01, 2024  on Shopify

schneller guter support, war einfach einzurichten! Die Probleme mit dem Login für Kunden lagen bei meinen Tests daran, dass ich den Testkunden nur in der shopify Kundendatei gelöscht hatte, nicht aber bei Sami. Da bleibt der Kunde... War also ein selbstverurschter Fehler, den der Support schnell aufgeklärt hat.

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