Reviews: Wholesale Lock Manager: B2B

Customer reviews: Wholesale Lock Manager: B2B

Reviews (115)

Overall rating

4.8

5

27
4

1
3
2

1
1

2

What Merchants Think

Merchants generally have a positive impression of "Wholesale Lock Manager: B2B". The app helps them control and manage the visibility of products and pricing to the appropriate customers efficiently. It's recognized for its affordability and effectiveness in aiding B2B sales through Shopify. However, some users have experienced technical issues which they attribute to app conflicts with Shopify themes.

Key Strengths

Effective in managing product visibility and pricing for different customer groups.
Affordable pricing.
Highly praised customer support, known for quick and helpful responses.
App is easy to use and implement for most users.
Recommended for long-term use, with several users utilizing the app for multiple years.

Common Concerns

Compatibility issues with Shopify themes, leading to functionality disruptions such as disappearing 'add to cart' buttons.
Residual code after uninstallation, causing technical challenges.
Limitations with testing the app without affecting the live site, due to its reliance on the published theme.

Final Thoughts

"Wholesale Lock Manager: B2B" is a valuable tool for merchants looking to streamline their wholesale operations on Shopify. Its strong points lie in its customer support and functionality. However, merchants should be cautious about potential theme compatibility issues and prepare for post-uninstallation maintenance if necessary. Overall, the app is recommended for those who require effective access control for their B2B transactions.

Xulon Flooring

Jul 10, 2024 on Shopify

Parth was very helpful, We like the app, it works great and we are very happy with it.

GiveNKind

May 14, 2024 on Shopify

This is an update to my previous review a few weeks ago shown below. The team has been extremely responsive to the issue I outlined below and has now corrected it in record time. This is a support team that really cares about it's customers and their feedback. The app works great for our needs and as such I have changed my 2 star review to 5 stars. --------------------------------------------------------------------------- This app is really a 5 star app but it has one fatal flaw - It only works with your published theme so you have no ability to test this and work out the kinks without effecting your live site. I have never seen an app that makes you mess with your live site for obvious reasons. Putting this aside I was impressed with how easy the app is to hide prices and content but unfortunately this is a no go for us.

V◾SS◾

Apr 08, 2024 on Shopify

This is a good app, with a good communication service when needed. thanks again for your assistance as of late to resolve some changes that were needed. Now we can do what we need to do! Thanks again team.

Titan Power USA

Mar 20, 2024 on Shopify

I contacted them for help applying code to our website and they had it done within 24 hours. The issues that we were experiencing were solved. Loved how quickly they responded and how our website works now.

Alley & Rae Apparel

Nov 10, 2023 on Shopify

Wonderful app and excellent customer service!! Very efficient and easy to use. Exactly what we needed for our wholesale customers. Highly recommend.

The Secret Sanctum

Nov 08, 2023 on Shopify

Customer service very helpful. I have set up very easily the app and when I had some doubts I contacted their customer service who helped me in setting up the app perfectly. Now everything is up and running and I recommend this app to everybody. Great work guys!

Kinloch Plantation Products

Oct 17, 2023 on Shopify

Have used app for 2+ years, had a problem recently and they fixed it! Great response time and customer service.