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Customer reviews: Wholesale Lock Manager: B2B

Reviews (114)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive impression of "Wholesale Lock Manager: B2B". The app helps them control and manage the visibility of products and pricing to the appropriate customers efficiently. It's recognized for its affordability and effectiveness in aiding B2B sales through Shopify. However, some users have experienced technical issues which they attribute to app conflicts with Shopify themes.

Key Strengths

  • Effective in managing product visibility and pricing for different customer groups.
  • Affordable pricing.
  • Highly praised customer support, known for quick and helpful responses.
  • App is easy to use and implement for most users.
  • Recommended for long-term use, with several users utilizing the app for multiple years.

Common Concerns

  • Compatibility issues with Shopify themes, leading to functionality disruptions such as disappearing 'add to cart' buttons.
  • Residual code after uninstallation, causing technical challenges.
  • Limitations with testing the app without affecting the live site, due to its reliance on the published theme.

Final Thoughts

"Wholesale Lock Manager: B2B" is a valuable tool for merchants looking to streamline their wholesale operations on Shopify. Its strong points lie in its customer support and functionality. However, merchants should be cautious about potential theme compatibility issues and prepare for post-uninstallation maintenance if necessary. Overall, the app is recommended for those who require effective access control for their B2B transactions.

LUCKYANDLOVE

Aug 04, 2025  on Shopify

We didn't order this!

TahoeTreats

Aug 03, 2025  on Shopify

This app NEVER worked properly since install in October 2024. I reached out to customer support in November for help and they never helped me get it working. I disabled and deleted the lock and uninstalled the app and thought it was done with since I went with Locksmith for my wholesale lock app. However, I checked my Shopify bill recently and realized I have been charged monthly for this app since October without it ever working properly and attempting to get help and ultimately uninstalling months ago. The customer support has been non existent and even today when talking to them about this, they were rude and condescending. I would definitely NOT recommend this app to anyone.

Crafty Stamp Co

Dec 09, 2024  on Shopify

Headache! I kept having issues with my add to cart buttons disappearing. All the information I found was that it had to be something with the theme. I would install and publish a different theme and my buttons would come back. So I had to completely delete the theme, reinstall it along with all of my customizations. Sadly, but gratefully after the second time of this happening, I figured out it was this darn app making these things happen. I could kick myself for not realizing it the first time. JUST DONT DO IT! Save yourself a headache and frustration.

THE SKATEROOM

Jul 15, 2024  on Shopify

Be wary, once you uninstall the code will remain in your template. Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally. Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

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