I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel

Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

Super application ! Elle nous a permis de masquer certains produits aux clients B2C. l'integration est très rapide et Mehak est très réactive. L'application dans l'ensemble est très intuitive et il nous a été facile de masquer des produits ou des catégories entières du menu, des catégories et de la barre de recherche.

Amazing. I highly recommend this company and their b2b solutions. The team went over & above to customize the application to work on my b2b website - exactly how i wanted it. 5 Starts for them for their efforts and customer service.

We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.

This app works easily and thoroughly, helping me control which items are seen by the appropriate customers. Affordable and powerful

Headache! I kept having issues with my add to cart buttons disappearing. All the information I found was that it had to be something with the theme. I would install and publish a different theme and my buttons would come back. So I had to completely delete the theme, reinstall it along with all of my customizations. Sadly, but gratefully after the second time of this happening, I figured out it was this darn app making these things happen. I could kick myself for not realizing it the first time. JUST DONT DO IT! Save yourself a headache and frustration.

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

Be wary, once you uninstall the code will remain in your template. Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally. Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

This is an update to my previous review a few weeks ago shown below. The team has been extremely responsive to the issue I outlined below and has now corrected it in record time. This is a support team that really cares about it's customers and their feedback. The app works great for our needs and as such I have changed my 2 star review to 5 stars. --------------------------------------------------------------------------- This app is really a 5 star app but it has one fatal flaw - It only works with your published theme so you have no ability to test this and work out the kinks without effecting your live site. I have never seen an app that makes you mess with your live site for obvious reasons. Putting this aside I was impressed with how easy the app is to hide prices and content but unfortunately this is a no go for us.

This app is really a 5 star app but it has one fatal flaw - It only works with your published theme so you have no ability to test this and work out the kinks without effecting your live site. I have never seen an app that makes you mess with your live site for obvious reasons. Putting this aside I was impressed with how easy the app is to hide prices and content but unfortunately this is a no go for us.

This is a good app, with a good communication service when needed. thanks again for your assistance as of late to resolve some changes that were needed. Now we can do what we need to do! Thanks again team.

I contacted them for help applying code to our website and they had it done within 24 hours. The issues that we were experiencing were solved. Loved how quickly they responded and how our website works now.

Wonderful app and excellent customer service!! Very efficient and easy to use. Exactly what we needed for our wholesale customers. Highly recommend.

Customer service very helpful. I have set up very easily the app and when I had some doubts I contacted their customer service who helped me in setting up the app perfectly. Now everything is up and running and I recommend this app to everybody. Great work guys!

Have used app for 2+ years, had a problem recently and they fixed it! Great response time and customer service.