What Merchants Think

Wholesale Gorilla is highly valued by merchants for its reliability in facilitating wholesale operations on Shopify. Many users praise the app for its straightforward setup and efficient operation, enabling businesses to smoothly manage both B2B and B2C sales. The standout feature is the exceptional customer support, which is repeatedly highlighted as quick, responsive, and exceedingly helpful in resolving issues, even those not directly related to the app itself.

Key Strengths

• Exceptional customer support with fast response times.
• Easy to set up and integrate with Shopify stores.
• Ability to manage both B2B and B2C sales on a single platform.
• Comprehensive and customizable features for wholesale management.
• Positive reception of new feature updates.

Common Concerns

• Some merchants find the pricing a bit steep for small businesses.
• Desired features like chat support could further improve customer communication.
• Occasional functional gaps, such as the need for better variant pricing options.
• Time zone differences may delay support responses for international users.
• Misunderstandings related to billing and subscriptions, although resolved efficiently.

Final Thoughts

Overall, Wholesale Gorilla is a robust and highly recommended tool for businesses looking to expand their wholesale operations on Shopify. The app is praised for its user-friendly interface and the ability to customize according to the business needs. While some merchants have highlighted areas for improvement, the combination of powerful features and exceptional customer support makes it a valuable asset for streamlining B2B operations.