The APP does it's job as it's described. I had some issues importing the CSV with the group prices which Clementine promptly help me

We've been using this app for longer than I can recall and I can't say enough about the customer service. Any time I have an issue, often a user-generated issue (not a problem with the actual app), I get a prompt, thorough and friendly response and it gets resolved ASAP. In this day and age, to be able to actually communicate with a person in a timely manner is a huge win! The BEST customer service, hands down!

We've been using wholesale gorilla for 10+ years, and their team are always responsive when we need support with the app or questions. Times when updating our theme causes the app to have some quirk, we email their support and they have it fixed in under 24 hours! Thank you!

Loving the ease of this program–it's user friendly, there's additional info available when you get stuck (because even the most user friendly apps can get beginners tripped up), and the team is super responsive and clear with direction. We've been using it for about a month now and I've changed the theme, menu, and other backend switches that have gotten other programs snagged before, and wholesale gorilla has kept up with me–I'm thoroughly impressed. I've pretty much tried every B2B app available in the Shopify store, to include using dev programs to create rules (which worked well and is very dev heavy / you have to be on top of it because you fix it if something snags) and this has been the one our team has been able to get into flow with on the front end. 10/10 recommend! Shauna

They keep changing the wholesale signup forms and emails and then say that Shopify did it but it's all thought their platform. They keep telling me it's basically our fault and to do the same thing that we were doing a few months ago, I have to add in 10 extra steps when all it took was an email and one link before. If you don't need to review your wholesale applicants to see if they are fraudulent like we do, this app is for you. Unfortunately, we have hundreds of applicants that lie and make up their own "business" that we have to review. You spend a lot of money with this app every month for it to be so extensive and confusing.

Once you understand how Wholesale Gorilla works, its a powerful tool! Great customer service and support! Our customers have found it easy to use!

We’ve been using this amazing wholesale B2B app for four years and still love it! It has everything we need, is easy to set up, and very user-friendly. The support team is always responsive and helpful. Highly recommended!

We've use Wholesale Gorilla for several years, and are fully satisfied with the app and the team behind it. The app works as claimed, is easy to use, and the few times we've had to contact the developer, the responses have been timely and the issues always are resolved. We have no reason to even look at a competitor. Thanks Wholesale Gorilla!

Really straightforward interface, excellent support, and overall a very effective app with seamless integration for Shopify.

There are some fixes needed but they are constantly developing and the support team are right there when you need them.

We had been using Wholesale Gorilla for 3 years, and recently decided to come back—and we’re so happy we did! Everything feels more polished, easier to use, and just super straightforward.The improvements they’ve made really make managing wholesale simple. Huge shoutout to Clementine, who was incredibly helpful throughout the whole re-onboarding process. She made everything super smooth and was always quick to answer our questions (and we had a lot!). Having that kind of personal support made all the difference.

Great support and great app. We considered creating a separate shopify site for wholesale, but WholeSale Gorilla allows us to run everything from our main store without that extra cost and complexity. The features are just what we need to accommodate our wholesale partners with a good solution for online ordering and terms when needed. Thanks for the great support for your app!

Very helpful tool for handling wholesale customers in a mixed environment with wholesale AND retail. Great (as in really great) fast and helpful support.

Clementine was so helpful in assisting me with troubleshooting! I have never received such helpful responses from an ordering platform. Thanks!

Wholesale Gorilla has been a game-changer for our business! Their platform makes managing wholesale orders seamless, and their team is incredibly helpful. They’ve gone above and beyond to ensure everything works smoothly for us, answering questions quickly and providing excellent support. Highly recommend for anyone looking to streamline their wholesale process on a Shopify basic plan!

I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all!

We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works. One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.

Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business.

We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!

The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU!