Perfect one stop shop for setting up a B2B site, especially if you already have a B2C up and running. The support from the whole team has been outstanding, we've been working with them for 2 weeks now and I don't think I've ever waited more than 2/3 hours for a response despite being on a different continent to them. They're always more than willing to help with anything they can, Clementine and Ann are the people I've personally dealt with and they've been extremely helpful. I'd recommend them to absolutely everyone.

I was experiencing problems with wholesales discount at the check out as we are using multiple apps for our needs. I was reaching out to support from every single one of these. Wholesales Gorilla was my last one left and Serhii from support was a Gods sent. He spent multiple hors trying to get the bottom of this and keeping me in loop every step of the way! And he did it, he sorted out what others could not. Even more, after sorting out the problem he also cleared all what could possibly cause future problems. I am very thankful for all his help!

Outstanding customer service! I can't think of another company out there who responds as quickly and is as helpful as the Wholesale Gorilla team. The app has been an asset to our business and only continues to improve.

We have been using Wholesale Gorilla for a few years. Customer service is always fantastic. The team even went above and beyond and customed the quick order form for me based on a feature request I have been eagerly awaiting to resolve some ongoing issues.

Don't waste your time with this app. The claim that it was written by people with wholesale business experience is a stretch at best. After spending a couple of days unsuccessfully trying to activate customers including themselves I simply uninstalled it all and cut my losses. The AI support ticker is particularly galling, as it flashes up an article to read and immediately expects a response!! And of course the articles barely moved the needle to resolving the issue at hand. Appalling.

Super application que nous utilisons depuis plusieurs années. Simple d'utilisation, avec des possibilités étendues aux différents besoins et évolutions de l'entreprise. Le service client est très efficace et sympathique. Un grand merci à toute l'équipe de Wholesale Gorilla <3 greetings from Paris

Weve been using WG for 6 years and they’ve had consistently great customer service and tech support. It’s easy to use and reliable. Highly recommend.

The support team at Wholesale Gorilla has been absolutely phenomenal! All of our questions are answered promptly and in great detail, and helpful links and tips are provided by the team, as well. Huge thank you to Clementine and the rest of the Wholesale Gorilla support and install teams! We have been using the Wholesale Gorilla app for years, and will continue to!

As a merchant you should know that beyond the functions you would expect from the app, (that are grea!) the customer support is one of the best I experienced. Serhii answered my questions, understood what I needed and tweaked in no time to help my customers experience.

The APP does it's job as it's described. I had some issues importing the CSV with the group prices which Clementine promptly help me

We've been using this app for longer than I can recall and I can't say enough about the customer service. Any time I have an issue, often a user-generated issue (not a problem with the actual app), I get a prompt, thorough and friendly response and it gets resolved ASAP. In this day and age, to be able to actually communicate with a person in a timely manner is a huge win! The BEST customer service, hands down!

We've been using wholesale gorilla for 10+ years, and their team are always responsive when we need support with the app or questions. Times when updating our theme causes the app to have some quirk, we email their support and they have it fixed in under 24 hours! Thank you!

Loving the ease of this program–it's user friendly, there's additional info available when you get stuck (because even the most user friendly apps can get beginners tripped up), and the team is super responsive and clear with direction. We've been using it for about a month now and I've changed the theme, menu, and other backend switches that have gotten other programs snagged before, and wholesale gorilla has kept up with me–I'm thoroughly impressed. I've pretty much tried every B2B app available in the Shopify store, to include using dev programs to create rules (which worked well and is very dev heavy / you have to be on top of it because you fix it if something snags) and this has been the one our team has been able to get into flow with on the front end. 10/10 recommend! Shauna

They keep changing the wholesale signup forms and emails and then say that Shopify did it but it's all thought their platform. They keep telling me it's basically our fault and to do the same thing that we were doing a few months ago, I have to add in 10 extra steps when all it took was an email and one link before. If you don't need to review your wholesale applicants to see if they are fraudulent like we do, this app is for you. Unfortunately, we have hundreds of applicants that lie and make up their own "business" that we have to review. You spend a lot of money with this app every month for it to be so extensive and confusing.

Once you understand how Wholesale Gorilla works, its a powerful tool! Great customer service and support! Our customers have found it easy to use!

We’ve been using this amazing wholesale B2B app for four years and still love it! It has everything we need, is easy to set up, and very user-friendly. The support team is always responsive and helpful. Highly recommended!

We've use Wholesale Gorilla for several years, and are fully satisfied with the app and the team behind it. The app works as claimed, is easy to use, and the few times we've had to contact the developer, the responses have been timely and the issues always are resolved. We have no reason to even look at a competitor. Thanks Wholesale Gorilla!

Really straightforward interface, excellent support, and overall a very effective app with seamless integration for Shopify.

There are some fixes needed but they are constantly developing and the support team are right there when you need them.

We had been using Wholesale Gorilla for 3 years, and recently decided to come back—and we’re so happy we did! Everything feels more polished, easier to use, and just super straightforward.The improvements they’ve made really make managing wholesale simple. Huge shoutout to Clementine, who was incredibly helpful throughout the whole re-onboarding process. She made everything super smooth and was always quick to answer our questions (and we had a lot!). Having that kind of personal support made all the difference.