I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all!

We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works. One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.

Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business.

We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!

The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU!

We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team! We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!

Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!

Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.

Great app and great customer service. I just upgraded to get the new 'discount code' feature. I am looking forward to trying it out! Thanks for all you guys do!

Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.

I initially left a 1-star review due to a misunderstanding regarding a billing issue. However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction. I'm happy to update my review and recommend this app to others. Great customer service!

Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!

I uninstalled the app and requested to unsubscribe before the trial ended, but they still charged me. Absolutely terrible experience!

Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.

This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!

Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met. Thank you all for your hard work.

Some great tech help when needed. This app works well for our business for the 12 months we have been using it. Would recommend.

We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!

Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!

Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.