Reviews: B2B Wholesale Hub

Customer reviews: B2B Wholesale Hub

Reviews (814)

Overall rating

4.8

5

23
4

2
3
2

1
1

1

What Merchants Think

The general consensus among merchants is highly positive regarding the "B2B Wholesale Hub" app. Many users have praised the app for its ease of use, reliability, and the exceptional support team behind it. Merchants find it extremely helpful for managing wholesale pricing and customer accounts efficiently.

Key Strengths

Outstanding customer support with fast response times.
Easy to use and integrates seamlessly with Shopify stores.
Effective in managing multiple wholesale pricing levels and discounts.
Offers flexibility in pricing strategies and account management.
Reliable performance over extended periods of use.

Common Concerns

Issues during app uninstallation, leading to errors and complications.
Technical challenges when handling large numbers of discounted products in the checkout process.
Occasional bugs requiring troubleshooting with customer support.

Final Thoughts

The "B2B Wholesale Hub" app has received a warm reception from its users, thanks to its functionality and top-notch support team. While certain technical limitations and uninstall issues have been noted, the overall user experience, continued use, and merchant reliance on the app underscore its vast utility and effectiveness for B2B operations.

NutraMedix Deutschland GmbH

Jan 27, 2024 on Shopify

The App works very fine and does what it should do reliably. It would be a real improvement if the discounts could be sorted and manually deselected from some functions. Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

Eagle Creek

Jan 22, 2024 on Shopify

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Keco Tabs

Jan 11, 2024 on Shopify

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.