Reviews: B2B Wholesale Hub

Customer reviews: B2B Wholesale Hub

Reviews (787)

Overall rating

4.8

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What Merchants Think

The general consensus among merchants is highly positive regarding the "B2B Wholesale Hub" app. Many users have praised the app for its ease of use, reliability, and the exceptional support team behind it. Merchants find it extremely helpful for managing wholesale pricing and customer accounts efficiently.

Key Strengths

Outstanding customer support with fast response times.
Easy to use and integrates seamlessly with Shopify stores.
Effective in managing multiple wholesale pricing levels and discounts.
Offers flexibility in pricing strategies and account management.
Reliable performance over extended periods of use.

Common Concerns

Issues during app uninstallation, leading to errors and complications.
Technical challenges when handling large numbers of discounted products in the checkout process.
Occasional bugs requiring troubleshooting with customer support.

Final Thoughts

The "B2B Wholesale Hub" app has received a warm reception from its users, thanks to its functionality and top-notch support team. While certain technical limitations and uninstall issues have been noted, the overall user experience, continued use, and merchant reliance on the app underscore its vast utility and effectiveness for B2B operations.

Precision Audio

Mar 21, 2024 on Shopify

After uninstalling the Wholesale Club app it took Orbit four attempts at removing their left over code, each time leaving error after error until our variant selectors stopped working. We gave Orbit every opportunity to fix the issue but even after our theme developer confirmed Wholesale Club was at fault they ultimately denied it. Not only did we have to reinstall our theme and start again, it cost us many hours over the past three months conversing with support and trying to figure out our own solution. *Re: response. Emily, i'll happily send you the email correspondence with your support saying " we have successfully removed and uninstalled all code from your theme" (for the second time) and meanwhile ALL of our prices had turned to $0 with a liquid error message below. Your support then had another attempt at it which created the variant error. I can also forward you the correspondence with the theme developer if you'd like further confirmation. The biggest issue with Orbit aside from the incompetence is the dishonesty. Have some respect for your customers and admit when your wrong.