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Customer reviews: Whatsy: WhatsApp Chat & Share

Develop by Shopify

WhatsY Live WhatsApp Chat helps Shopify store owners engage customers via real-time WhatsApp messaging. This review covers its features, pricing, and user experiences to help you decide if it’s the right tool for your business.

Reviews (40)

Overall rating
4.7

What Merchants Think

Overall, merchants have positive feedback regarding "Whatsy: WhatsApp Chat & Share". They appreciate the app's ease of use and exceptional customer support. It is highly recommended by users who praise its functionality in enhancing customer support. Many users highlight the helpfulness and promptness of the support team, contributing to a positive customer experience.

Key Strengths

  • Excellent customer support with quick response times.
  • User-friendly setup and navigation.
  • Effective tool for enhancing customer communication.
  • Generally positive user experience and satisfaction.

Common Concerns

  • App lacks a feature to add photos instead of avatars, as noted by some users.
  • Several users are yet to form an opinion due to recent installation.

Final Thoughts

"Whatsy: WhatsApp Chat & Share" is well-received by merchants and is considered a valuable tool for improving customer support services. The app's ease of use and exceptional customer service have earned it a strong reputation. Some room for improvement exists with regard to feature enhancement, but overall, it is a recommended choice for businesses looking to integrate WhatsApp communication capabilities.

JUST-JEN BOUTIQUE

Jan 07, 2024  on Shopify

Easy set up!!

WYNBERG LIGHTS

May 01, 2023  on Shopify

Fantastic product, free is sufficient to assist you in helping your customers have direct and instant contact with your staff and allows you to offer a faster turn around on service. I recommend this to anyone

HandynTrendy

Aug 07, 2022  on Shopify

Easy and simple to use. Frontend and backend look great. We need more apps likes this one. I will surely try other apps too.

Vida de Perro

Nov 12, 2021  on Shopify

Daniel was very attentive and solved my problem quite quickly. Im satisfied with the technical service of Whatsy.

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