WhatsY Live WhatsApp Chat App Review for Shopify

Customer reviews: Whatsy: WhatsApp Chat & Share

WhatsY Live WhatsApp Chat helps Shopify store owners engage customers via real-time WhatsApp messaging. This review covers its features, pricing, and user experiences to help you decide if it’s the right tool for your business.

Reviews (42)

Overall rating

4.7

5

40
4

6
3

3
2
1

What Merchants Think

Overall, merchants have positive feedback regarding "Whatsy: WhatsApp Chat & Share". They appreciate the app's ease of use and exceptional customer support. It is highly recommended by users who praise its functionality in enhancing customer support. Many users highlight the helpfulness and promptness of the support team, contributing to a positive customer experience.

Key Strengths

Excellent customer support with quick response times.
User-friendly setup and navigation.
Effective tool for enhancing customer communication.
Generally positive user experience and satisfaction.

Common Concerns

App lacks a feature to add photos instead of avatars, as noted by some users.
Several users are yet to form an opinion due to recent installation.

Final Thoughts

"Whatsy: WhatsApp Chat & Share" is well-received by merchants and is considered a valuable tool for improving customer support services. The app's ease of use and exceptional customer service have earned it a strong reputation. Some room for improvement exists with regard to feature enhancement, but overall, it is a recommended choice for businesses looking to integrate WhatsApp communication capabilities.

Crea-Uniformes-Shop

Jul 02, 2025 on Shopify

Buen funcionamiento y atención al cliente!

FragranceMirat

Mar 30, 2025 on Shopify

cool

D Roots Wellness

Feb 28, 2025 on Shopify

Super easy interface, very much easy to add the chat button on your Shopify website. and the best part they have excellent customer support. Big Shoutout!

COREX SPORT FITNESS

Jan 28, 2025 on Shopify

Muy buena atención al cliente

Styledd by L&M

Nov 30, 2024 on Shopify

The support was great and Arya helped me in less than 10 minutes this app is definitely recommended. ⭐⭐⭐⭐⭐

Arichezz.store

Nov 27, 2024 on Shopify

good APP and very friendly agents. Quick service

brilloybelleza

Nov 01, 2024 on Shopify

tres content merci beaucoup

Tarem Arein

Oct 20, 2024 on Shopify

Very Good and supportive.

MLK UP STORE

Oct 12, 2024 on Shopify

Uniformes Unilomas

Oct 07, 2024 on Shopify

HULYAH

Sep 28, 2024 on Shopify

Customer service is very good and they respond immediately. I haven't had any problems with the app yet. It would be better if there is a photo adding feature instead of an avatar.

bestprice ecuador

Sep 23, 2024 on Shopify

Muy buena

insha store

Sep 08, 2024 on Shopify

good experience

INDIAN SLINGSHOT

Aug 31, 2024 on Shopify

The Tramo

Aug 27, 2024 on Shopify

Super

Profit-Generator Marketing

Aug 13, 2024 on Shopify

Great, thank You!

KHREEDLO

Aug 01, 2024 on Shopify

SAPP International

Jul 28, 2024 on Shopify

good

IFYshop

Jul 26, 2024 on Shopify

very amazing . mainly its support team is very cooperative and friendly to solve the problem . really amazing . Thanks

Familocs

Jul 22, 2024 on Shopify