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Customer reviews: Wa : WhatsApp Marketing & Chat

The CoCo WhatsApp Abandoned Cart app helps Shopify store owners recover lost sales by sending automated cart reminders via WhatsApp. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (22)

Overall rating
5

What Merchants Think

"Coco : WhatsApp Abandoned Cart" has been well-received by merchants who appreciate its ease of installation and effective functionality. Users frequently highlight the app's seamless integration with WhatsApp, which facilitates efficient communication with customers.

Key Strengths

  • Quick and easy setup process
  • Seamless integration with WhatsApp for customer communication
  • Highly responsive and helpful customer support team
  • Smooth operation and functionality
  • Effective in re-engaging customers

Common Concerns

  • No significant recurring concerns mentioned in the reviews

Final Thoughts

Overall, "Coco : WhatsApp Abandoned Cart" is viewed positively by merchants for its functionality and ease of use. The app stands out for its seamless WhatsApp integration and excellent customer support, making it a valuable tool for engaging with customers and potentially recovering abandoned carts.

Way Cases

May 24, 2025  on Shopify

The app works fine, but support is hit-or-miss. When it’s good (like when they helped me tweak my cart recovery message), it’s great. But sometimes, replies are delayed. Still, it’s better than other tools I’ve tried.

Lily World

May 19, 2025  on Shopify

Great app, but took me a day to link my WhatsApp Business account (Meta’s rules, not the app’s fault). Once set up, it worked like magic! No complaints!

Carry Hub

May 13, 2025  on Shopify

Emails weren’t working for me. tried this app after a friend recommended it. I tested it by abandoning my cart, and the reminder instantly popped up on my whatsapp! Glad I gave it a shot.

Radiant You

Apr 25, 2025  on Shopify

Messages feel personal! I use customer names and friendly words. People reply saying ‘Thanks for reminding me!

GooTowels

Apr 03, 2025  on Shopify

I was able to tweak the message templates to sound like my brand. It’s not robotic, customers think it’s me texting them. Small touch but makes a difference.

Hula

Apr 03, 2025  on Shopify

Excellent app and outstanding support. I had some trouble setting up my own number for automated messages (mainly because of Meta) but the app's agent Victor helped me thoroughly not only by reviewing the problem but, also by giving me tips to avoid any problems with Meta, excellent support!

HomDaze

Mar 22, 2025  on Shopify

I like how easy it is to set up. The WhatsApp reminders are sent automatically, and I can customize the messages to match my brand. It’s helped me recover a lot of abandoned carts.

Chi Chi London

Mar 22, 2025  on Shopify

I've been pleasantly surprised by how useful this app has been. The ability to customize the message templates has been a big plus.

Bloom Baby

Mar 14, 2025  on Shopify

It’s been helpful so far. The WhatsApp reminders are a nice touch, and it doesn’t feel pushy. Customers respond well to it.

Baby Bloom

Mar 13, 2025  on Shopify

I like how the pop-ups look. They don’t bother customers, and they make it easier for them to find more products. The app does what it says.

Jazzy Jewels

Mar 08, 2025  on Shopify

This app helps customers find other products they might like. It’s easy to manage, and I’ve noticed more activity in my store. Happy with it.

Gems Gala

Feb 26, 2025  on Shopify

This app has been a helpful addition to my store. I like that I can tweak the message templates to match my brand. It’s not fancy, but it’s reliable.

Luxe Thrapy

Feb 20, 2025  on Shopify

Adding it to my Shopify store was a snap. The team is friendly and super helpful-- highly recommended!

Fashion Well

Feb 17, 2025  on Shopify

Quick installation and smooth operation. It even integrates with WhatsApp if you need it.

Shine-white

Feb 17, 2025  on Shopify

Super quick to set up (just about a minute) and really useful. Love that it even works with WhatsApp for quick communication!

Gadget-Basket

Feb 14, 2025  on Shopify

This app is amazing! It’s super easy to set up, works flawlessly, and definitely earns a 5-star rating.

Luxeverve

Jan 20, 2025  on Shopify

Super helpful for re-engaging customers via WhatsApp. Love how simple it is to set up and start using!

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