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Customer reviews: Wa : WhatsApp Marketing & Chat

The CoCo WhatsApp Abandoned Cart app helps Shopify store owners recover lost sales by sending automated cart reminders via WhatsApp. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (29)

Overall rating
5

What Merchants Think

Overall, merchants have a highly positive view of the "Coco : WhatsApp Abandoned Cart" app. The integration process is praised for being quick and straightforward, with many users highlighting the smooth operation and utility of the app in boosting customer engagement through WhatsApp.

Key Strengths

  • Easy and quick installation process
  • Seamless integration with WhatsApp
  • Excellent customer support
  • Simple and effective for boosting customer engagement
  • Lightweight and user-friendly experience

Common Concerns

  • Currently, no significant concerns are prevalent among the reviews provided.

Final Thoughts

"Coco : WhatsApp Abandoned Cart" receives strong approval from its user base for its straightforward setup and excellent support. The app effectively enhances customer engagement through WhatsApp, proving to be a valuable tool for merchants looking to maximize their communication efficiency. Overall, the app is well-regarded and recommended for businesses aiming to optimize their cart recovery process.

Zapyra

Jun 23, 2025  on Shopify

Installed today, and I was impressed by how easily it connected everything. Took some minutes to get it up and running. Hoping it helps with abandoned carts soon.

Zytime

Jun 21, 2025  on Shopify

I’ve been running my store solo, so tools that save me time are a blessing. This app runs in the background and has brought back several customers who had left their carts hanging. Really useful tool!

Zyvella

Jun 20, 2025  on Shopify

Their support team is awesome. I had an issue with the message template approval and reached out they responded and fixed everything. It’s rare to find such helpful support, Really impressed!

Ecowears.pk

Jun 18, 2025  on Shopify

This app has made a big difference in how I use WhatsApp for my business. It’s much more than just messaging—now I can run full marketing campaigns right through WhatsApp. Scheduling messages, sending to multiple contacts, and tracking performance is all super easy. If you're using WhatsApp to connect with customers, this app is a great way to take it to the next level.

I Crochet Crafty

Jun 15, 2025  on Shopify

Great support, had an issue with WhatsApp phone number onboarding and was solved in 5 mins. Absolutely recommended !

Núbia Essenciais

Jun 03, 2025  on Shopify

Excellent and efficient support. I was very well attended to by Victor who promptly resolved my problem and helped me configure it.

Way Cases

May 24, 2025  on Shopify

The app works fine, but support is hit-or-miss. When it’s good (like when they helped me tweak my cart recovery message), it’s great. But sometimes, replies are delayed. Still, it’s better than other tools I’ve tried.

Lily World

May 19, 2025  on Shopify

Great app, but took me a day to link my WhatsApp Business account (Meta’s rules, not the app’s fault). Once set up, it worked like magic! No complaints!

Carry Hub

May 13, 2025  on Shopify

Emails weren’t working for me. tried this app after a friend recommended it. I tested it by abandoning my cart, and the reminder instantly popped up on my whatsapp! Glad I gave it a shot.

Radiant You

Apr 25, 2025  on Shopify

Messages feel personal! I use customer names and friendly words. People reply saying ‘Thanks for reminding me!

GooTowels

Apr 03, 2025  on Shopify

I was able to tweak the message templates to sound like my brand. It’s not robotic, customers think it’s me texting them. Small touch but makes a difference.

Hula

Apr 03, 2025  on Shopify

Excellent app and outstanding support. I had some trouble setting up my own number for automated messages (mainly because of Meta) but the app's agent Victor helped me thoroughly not only by reviewing the problem but, also by giving me tips to avoid any problems with Meta, excellent support!

HomDaze

Mar 22, 2025  on Shopify

I like how easy it is to set up. The WhatsApp reminders are sent automatically, and I can customize the messages to match my brand. It’s helped me recover a lot of abandoned carts.

Chi Chi London

Mar 22, 2025  on Shopify

I've been pleasantly surprised by how useful this app has been. The ability to customize the message templates has been a big plus.

Bloom Baby

Mar 14, 2025  on Shopify

It’s been helpful so far. The WhatsApp reminders are a nice touch, and it doesn’t feel pushy. Customers respond well to it.

Baby Bloom

Mar 13, 2025  on Shopify

I like how the pop-ups look. They don’t bother customers, and they make it easier for them to find more products. The app does what it says.

Jazzy Jewels

Mar 08, 2025  on Shopify

This app helps customers find other products they might like. It’s easy to manage, and I’ve noticed more activity in my store. Happy with it.

Gems Gala

Feb 26, 2025  on Shopify

This app has been a helpful addition to my store. I like that I can tweak the message templates to match my brand. It’s not fancy, but it’s reliable.

Luxe Thrapy

Feb 20, 2025  on Shopify

Adding it to my Shopify store was a snap. The team is friendly and super helpful-- highly recommended!

Fashion Well

Feb 17, 2025  on Shopify

Quick installation and smooth operation. It even integrates with WhatsApp if you need it.

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