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Customer reviews: CK: WhatsApp Chat & Abandoned

Develop by Carthike

Reviews (380)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "CK: WhatsApp Chat & Abandoned." They appreciate its ease of use, robust features, and outstanding customer support. Many users have found the app to be a game-changer in terms of improving customer communication and recovering abandoned cart sales.

Key Strengths

  • User-friendly interface and easy setup process
  • Excellent and quick customer support
  • Effective in recovering abandoned cart sales
  • Seamless integration with WhatsApp
  • Insightful analytics for better understanding customer behavior
  • Highly customizable options

Common Concerns

  • Occasional issues with the WhatsApp integration leading to browser instead of app on mobile
  • Concerns about unexpected fees and pricing structure for some users

Final Thoughts

"CK: WhatsApp Chat & Abandoned" is widely appreciated for its intuitive design and supportive team, making it a valuable tool for enhancing customer engagement and boosting sales. Despite minor integration issues and billing concerns, the app is generally well-regarded and recommended by merchants.

LABOTHECAIRE

Jan 25, 2024  on Shopify

Wonderful app, Wonderful customer care! I am truly happy to have found this app, made retargeting and chatting with abandoned cart customer so much easier. We are also able to customize who can opt for COD and who can't! The customizations available are insane and Vinodh was SUPER helpful and patient! Thank you so much Vinodh!! Highly recommend this app!!!

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