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Customer reviews: CK: Abandoned Cart and Chat

Develop by Shopify

Reviews (258)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "CK: WhatsApp Chat & Abandoned." They appreciate its ease of use, robust features, and outstanding customer support. Many users have found the app to be a game-changer in terms of improving customer communication and recovering abandoned cart sales.

Key Strengths

  • User-friendly interface and easy setup process
  • Excellent and quick customer support
  • Effective in recovering abandoned cart sales
  • Seamless integration with WhatsApp
  • Insightful analytics for better understanding customer behavior
  • Highly customizable options

Common Concerns

  • Occasional issues with the WhatsApp integration leading to browser instead of app on mobile
  • Concerns about unexpected fees and pricing structure for some users

Final Thoughts

"CK: WhatsApp Chat & Abandoned" is widely appreciated for its intuitive design and supportive team, making it a valuable tool for enhancing customer engagement and boosting sales. Despite minor integration issues and billing concerns, the app is generally well-regarded and recommended by merchants.

Avelina Cosmetics

Oct 30, 2025  on Shopify

No contestan tan rapido pero hicieron el cambio super rapido una vez contestado.

NEONG

Oct 30, 2025  on Shopify

great app will recommend for friends

SANSKORI

Oct 28, 2025  on Shopify

We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently. A special mention to the Carthike team for their prompt and dedicated support — they’ve been extremely responsive and helpful at every step, resolving every roadblock we faced quickly and professionally. We would highly recommend this app to any business looking to simplify operations and enhance customer communication.

Nasal Flush

Oct 26, 2025  on Shopify

fast support and great app

milaborit

Oct 16, 2025  on Shopify

Soporte excelente, rápido y resolutivo. También hasta me ayudaron a customizar funcionalidades que no tenia la app nativa sin costo adicional. Muy conforme.

NAILZ

Oct 05, 2025  on Shopify

resolvieron

simpla.

Oct 05, 2025  on Shopify

Great and easy to use app! Also very quick support for any issues. Recommended 100%.

MY TIME

Sep 17, 2025  on Shopify

I highly recommend this app. I need it for the free features it offers—it’s really worth it, and the customer service is excellent. Strongly recommended

Loos - Vista o Universo

Sep 12, 2025  on Shopify

Support was quick, straight forward and efficient. Customer relations increased. Clients concerns started to be solved way quicker than before thanks to the app!

ROSLET

Sep 04, 2025  on Shopify

Very good app and support. Must try it

Be and beauty

Sep 04, 2025  on Shopify

Good app and great support.

Bigger Better

Aug 29, 2025  on Shopify

Powerful App, Unbelievable Support CartHike delivers exactly what it promises for WhatsApp automation. It's a solid tool for recovering abandoned carts and sending order updates. While the UI could use some minor refinements, the core functionality is excellent. The real standout feature, however, is the support team—they are unbelievably responsive, helpful, and available at all hours. That level of service is rare and makes this app a top-tier choice. Highly recommend.

Catwa Deals - كاتوا ديلز | Perfume online shop In Egypt

Aug 28, 2025  on Shopify

Supportive and reasonable price compared to other apps

eStock

Aug 22, 2025  on Shopify

Artyeto

Aug 21, 2025  on Shopify

Muito bom e suporte excelente. Parabéns.

Happiekart.com

Aug 21, 2025  on Shopify

Must have if you want to recover or send messages manfully. Great tool so far!

Perruche

Aug 19, 2025  on Shopify

Artes do Imaginario Brasileiro

Aug 18, 2025  on Shopify

Começamos a usar o app a pouco tempo, mas estamos encantados com o suporte ao cliente. Além de toda ajuda para as configurações iniciais, criaram um novo gatilho para envio de solicitações de avaliações específico para o nosso negócio!

Autoradio-multimedia

Aug 08, 2025  on Shopify

Ottima applicazione e un'assistenza clienti fantastica! La raccomando!

Dagoway

Aug 06, 2025  on Shopify

Soporte excelente, estoy aprendiendo a usar la app, la versión gratuita está excelente y cumple con lo que necesito, tienen soporte rápido y atención.

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