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Customer reviews: Whatomation‑Order Notification

Develop by Shopify

Reviews (147)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Whatomation‑Order Notification," praising its effectiveness in streamlining communication through real-time WhatsApp updates. Many note it significantly enhances customer trust and satisfaction by reducing post-order confusion. The app is often described as easy to set up and use, with robust support that ensures a smooth experience. Despite these positives, a few users mention issues with unofficial API use and occasional technical difficulties.

Key Strengths

  • Seamless integration and easy setup
  • Instant, reliable WhatsApp order notifications
  • Strong customer support, with special mentions of supportive team members like Mr. Kamran
  • Enhances customer engagement and reduces support queries
  • Cost-effective solution for order notifications
  • Effective in reducing order return rates

Common Concerns

  • Some reports of using unofficial API leading to blocked WhatsApp numbers
  • Technical bugs affecting order processes and tracking
  • Lack of developer responsiveness for some technical issues

Final Thoughts

Overall, "Whatomation‑Order Notification" is a highly regarded app that effectively enhances communication between Shopify merchants and their customers through WhatsApp. It is praised for its ease of use, powerful automation, and responsive support team. While it encounters occasional technical issues, its strengths in improving order management and reducing customer service queries make it a valuable tool for merchants seeking to streamline their operations.

TALEC | Shop Dill Khol K

Jul 28, 2025  on Shopify

Great app! It helps us send instant WhatsApp order notifications to our customers, improving communication and reducing missed updates. Easy to use and reliable. The support team, especially Mr. Kamran, is very responsive and helpful. Highly recommended!

swadeshsouq.com

Jul 28, 2025  on Shopify

Excellent app for small business owners, where order notification and customer interactions are required, rather than going for whatsapp API and spend money on things which we really dont' want, this is the best app to use

Hakeem Musa

Jul 26, 2025  on Shopify

I absolutely love how this app handles order confirmations! As soon as I place an order, I receive a quick confirmation message that reassures me everything is on track. It’s such a simple feature, but it makes a huge difference in customer experience. Not only is the confirmation immediate, but it’s also clear and concise, with all the details I need—like order number, items, and estimated delivery time—right there in the message. It really adds an extra layer of transparency and trust.

MiStore.pk

Jul 26, 2025  on Shopify

customer service is Good special thanks to Kamran Jalali for his outstanding support. He helped me a lot throughout the process.

Perluna Store

Jul 25, 2025  on Shopify

Good app, for people who are looking for shopify notification on whatsapp, you are welcoming. simple to use and great support team. Waiting the new update that send notification if your device is disconnected.

Aeronore

Jul 25, 2025  on Shopify

Great app! Easy to set up and very useful for sending order updates via WhatsApp. The support team is helpful and responsive. Highly recommended!

SKU

Jul 24, 2025  on Shopify

APP muy rápida, muy fácil de configurar y precio económico, múltiples funciones y planes para la necesidad de cada tienda, atención al cliente eficiente y rápida, muchas gracias H3 Excelente herramienta.

heytats

May 21, 2025  on Shopify

Since we started using WhatsApp Order Notifications, everything just flows better. The moment someone places an order, they get a quick message straight to their WhatsApp – no delays, no guessing games. It makes our customers feel taken care of from the first second, and honestly, it’s reduced so many “Where’s my order?” messages. The best part? It all runs on autopilot. We’re not stuck manually sending updates or confirming stuff – it just happens. It saves our team serious time and keeps things smooth on both ends. If you’re running an online brand and still doing everything manually… trust us, you’re making life harder than it needs to be.

Hijabjeez

Apr 21, 2025  on Shopify

Very Good application, reduced my confirmation and cancellation both. Best this for this that have good team specially customer service who listen and resolve the query on time. I am using the highest plan! Loving this App.. Keep it good going!!!!!

Hair Matters

Apr 15, 2025  on Shopify

I've been using Branded SMS for a while now and its really helped my business. I would recommend it to others. Their customer service is also very helpful.

Nayab Jewellery

Apr 15, 2025  on Shopify

WhatsApp Order Notification H3 has significantly improved our order process and customer communication. As soon as a customer places an order, they instantly receive a confirmation on WhatsApp – which builds trust and enhances the overall shopping experience. The best part is that all notifications are automated, saving us time and reducing the chances of errors. Highly recommended for any online store looking to take their operations to the next level!

Maktaba tul Quran

Apr 15, 2025  on Shopify

Powerful application with very good after-sales service, the application helped me to confirm orders and reduce the return rate and therefore lose less money !

MyBatua.com

Apr 12, 2025  on Shopify

This is a fantastic tool for boosting customer communication. It sends instant WhatsApp messages when orders are placed, shipped, or delivered—keeping your customers in the loop. This app is a cost-effective way to enhance customer engagement and reduce support queries. Highly recommended! H3 Technologies has a great support team that responds promptly.

Thousand Slippers

Mar 21, 2025  on Shopify

I would like to say this app is doing wonders for our business.Their support is next level.This app gives you various options. this app eliminates an employee as this app is doing the same thing for your in some dollars more efficiently.Totally worth it.It makes our customer support look more proffesional.Regards Thousand Slippers.Looking forward to work with you.

Les Cafés Mirka

Mar 12, 2025  on Shopify

Powerful application with very good after-sales service, the application helped me to confirm orders and reduce the return rate and therefore lose less money !

NewLook Official

Mar 09, 2025  on Shopify

A useful app for any ecommerce business working in Pakistan region as it makes it easier to message customers for their order confirmation quickly and promptly.

CAR CRAFT INDIA

Jan 22, 2025  on Shopify

BEAWARE COZ THIS APP WHATSAPP BUSINESS BANNED MY NUMBER. THIS APP SPAM CUSTOMERS WHASTAPP NUMBER SEND REPEAT MESSAGE 50 IN 1 DAYS .WHICH IS NOT ALLOWED AS PER WHATSAPP GUIDLINES .SO THEY BANN MY NUMBER I HAVE CONTACT DEVELOPERS ABOUT THIS ISSUE BUT THEY NOT HELPED NOR THEY REPLIED TO MESSAGES

Alaya Junior

Jan 14, 2025  on Shopify

The apps functionality is really good but there are alot of bugs, disturbing the flow of order purchases and tracking. The team keeps promising that the issue is gonna get resolved but its a dead end

Alaya Junior

Jan 03, 2025  on Shopify

The apps functionality is really good and the support team response is very good saving us alot of time

Wallpaper Warehouse SA

Dec 11, 2024  on Shopify

This app has been incredible for us as a business. It notifies all our clients step by step form placement of order right to the end when we dispatch with our couriers. The service support is amazing as they are available 24.7 and get back to you immediately. I would highly recommend this app to any shopify seller.

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