Whatomation‑Order Notification

Develop by Shopify

$3-$15

/ Month

Free plan available 3 Days Free Trial

Send automated order notifications to customer's WhatsApp.

Customizable templates

Real-time alerts

Abandoned cart recovery

Automated notifications

Order status updates

About Whatomation‑Order Notification

Launched Feb 11, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Your all-in-one solution for automated order notifications and abandoned cart recovery.

Engage customers and drive more sales with real-time order updates, instant poll-based confirmations, and abandoned cart recovery. Connect your business number by scanning a QR code or use our default number. Customize message templates to match your brand and boost satisfaction. Enjoy uninterrupted service with multiple server connectivity and keep customers informed from purchase to delivery.

Send real-time order updates after scanning and connecting your number.
Recover abandoned carts with automated, personalized reminders.
Get instant customer responses via poll-based confirmations.
Enjoy uninterrupted performance with multiple server connectivity.
Customize message templates to reflect your unique brand voice.

Pros

Automated order notifications keep customers updated with various order statuses such as placement, cancellation, shipping, and delivery
Customization of message notification templates allows businesses to tailor communications to their brand's voice
Real-time notifications ensure timely updates, enhancing customer satisfaction and trust
Offers both ready-made and customizable message templates for flexibility
The app includes notifications for order events, which can be edited to fit specific needs
Real-time status alerts keep the admin informed about order progress
Potential to boost sales and conversions with WhatsApp abandoned cart recovery messages

Cons

Dependence on WhatsApp as the communication channel may limit outreach to customers not using the platform
Customization options may require some technical knowledge or expertise to fully utilize
Success of the app could be impacted by WhatsApp’s policies or restrictions on business messaging

Top Helpful Reviews

Shikarpur Foods

Feb 03, 2026 on Shopify

Great automation app with reliable performance — Whatomation is perfect for growing Shopify stores.

Daastaan-e-Shirin | Authentic Halwa-e-shirin

Jan 31, 2026 on Shopify

Whatomation is a powerful and easy-to-use automation app for Shopify. It streamlines communication, saves time, and improves customer engagement. The support team is responsive and helpful highly recommended for merchants looking to automate their workflows

fashion club store

Jan 29, 2026 on Shopify

Excellent automation app for Shopify stores. Whatomation works smoothly and the support team is responsive. Highly recommended

Hoorain

Jan 28, 2026 on Shopify

Great automation app for Shopify. Whatomation makes workflows easy and saves a lot of time. Support team is very responsive.

Junaid Jamshd Store

Jan 28, 2026 on Shopify

Whatomation is a powerful automation tool. Easy to set up, smooth performance, and excellent support from the team.

SAC Herbal

Jan 21, 2026 on Shopify

Great app with smooth automation features. The Whatomation support team is very responsive and helpful. Highly recommended

Believe

Jan 20, 2026 on Shopify

Whatomation is a great automation app for Shopify. It helps streamline order communication and saves a lot of time. Easy to use and works smoothly. Support team is very helpful.

EveryMart

Jan 18, 2026 on Shopify

Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support

Aistra

Jan 15, 2026 on Shopify

The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.

Khoshnaf Cosmetics & Fashion

Jan 14, 2026 on Shopify

I’m facing an issue with WhatsApp syncing. Messages sent through Whatomation are delivered to customers normally and appear to them as coming from my same WhatsApp number, but those sent messages do not appear on my side in WhatsApp (neither on the phone nor WhatsApp Web). So I can’t see the conversation history from my account.

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