Whatomation‑Order Notification

Develop by Shopify

$3-$15

/ Month

Free plan available 3 Days Free Trial

Send automated order notifications to customer's WhatsApp.

Customizable templates

Real-time alerts

Abandoned cart recovery

Automated notifications

Order status updates

About Whatomation‑Order Notification

Launched Feb 11, 2024

Built by Shopify

Address

Ben Ezra, Tel Aviv, 6424617, IL

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Your all-in-one solution for automated order notifications and abandoned cart recovery.

Engage customers and drive more sales with real-time order updates, instant poll-based confirmations, and abandoned cart recovery. Connect your business number by scanning a QR code or use our default number. Customize message templates to match your brand and boost satisfaction. Enjoy uninterrupted service with multiple server connectivity and keep customers informed from purchase to delivery.

Send real-time order updates after scanning and connecting your number.
Recover abandoned carts with automated, personalized reminders.
Get instant customer responses via poll-based confirmations.
Enjoy uninterrupted performance with multiple server connectivity.
Customize message templates to reflect your unique brand voice.

Pros

Automated order notifications keep customers updated with various order statuses such as placement, cancellation, shipping, and delivery
Customization of message notification templates allows businesses to tailor communications to their brand's voice
Real-time notifications ensure timely updates, enhancing customer satisfaction and trust
Offers both ready-made and customizable message templates for flexibility
The app includes notifications for order events, which can be edited to fit specific needs
Real-time status alerts keep the admin informed about order progress
Potential to boost sales and conversions with WhatsApp abandoned cart recovery messages

Cons

Dependence on WhatsApp as the communication channel may limit outreach to customers not using the platform
Customization options may require some technical knowledge or expertise to fully utilize
Success of the app could be impacted by WhatsApp’s policies or restrictions on business messaging

Top Helpful Reviews

EveryMart

Jan 18, 2026 on Shopify

Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support

Aistra

Jan 15, 2026 on Shopify

The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.

Khoshnaf Cosmetics & Fashion

Jan 14, 2026 on Shopify

I’m facing an issue with WhatsApp syncing. Messages sent through Whatomation are delivered to customers normally and appear to them as coming from my same WhatsApp number, but those sent messages do not appear on my side in WhatsApp (neither on the phone nor WhatsApp Web). So I can’t see the conversation history from my account.

Zorva Store

Jan 05, 2026 on Shopify

I am unsing this app for one week now, it has been really helpful to manage the workload, i am very happy with whatomation team, partcularly supoort team and Mr Kamran, always very quick to respond and resolve any issues or imprevement. mush appreciated

NKB

Dec 31, 2025 on Shopify

first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.

healthcare nt sickcare

Dec 30, 2025 on Shopify

I installed and activated Whatomation on Shopify for just 30 minutes, then they billed me for the entire month. When I requested a refund, they gave me a flimsy excuse and refused to credit me. This feels deceptive and unfair, especially since I only used the app for a brief period. As a healthcare-focused user, I expect transparent billing and prompt customer support, not ex post facto charges. Proceed with caution and consider alternatives that offer clear, prorated refunds or trial extensions.

PATEL WALA

Dec 26, 2025 on Shopify

3rd Class Har waqat Complain he karty raho bar bar problem a rhi hai 1 month me 6 bar complain kr chuka hun 3rd class hai

shoebaazar

Dec 25, 2025 on Shopify

Whatomation is a very useful app for automating tasks on Shopify. It saves time and works smoothly. Easy to set up and the support team is very responsive.

JFW

Dec 17, 2025 on Shopify

Excellent App with Outstanding Customer Support. Highly recommended for any Shopify store looking to automate WhatsApp notifications and improve conversion rates. A great app with great support.

Miles Footwear

Dec 04, 2025 on Shopify

Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at the day of installation and ask you to post their created review on their apps with 5 Stars. There are so many things they do other than fulfil your requirements. Very Disappointed .

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