WhatHub – Order Automation

Name: WhatHub – Order Automation Introduction Video
Uploaded: 2025-08-19T08:30:04Z
Duration: 1 min 33 s
Description: Automate order updates and reminders via WhatsApp with ease.

Develop by Shopify

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Automate order updates and reminders via WhatsApp with ease.

Whatsapp integration

Abandoned cart reminders

Message personalization

Fulfillment alerts

Automate order notifications

Order tracking tags

About WhatHub – Order Automation

Launched Aug 17, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

What Hub helps you automate WhatsApp order confirmations, fulfillment alerts, and abandoned cart.

What Hub simplifies post-purchase communication by automating order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations through WhatsApp. Using WhatsApp’s “Link a Device” feature, merchants can easily connect their own number without complex API setups. The app sends confirmation polls to customers and automatically updates Shopify order tags based on responses, helping merchants track confirmed and canceled orders effortlessly. Everything is managed directly.

Send order confirmations, fulfillment updates, and abandoned cart reminders
Edit and personalize message content to match your brand voice
Track message delivery, response status, and automatically tag orders

Pros

Automates post-purchase communication via WhatsApp, which can save time and streamline operations.
Easily connects merchants' WhatsApp numbers using the 'Link a Device' feature, avoiding complex API setups.
Facilitates order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations.
Allows personalization of message content to align with brand voice.
Automatically updates Shopify order tags based on customer responses, aiding in efficient order tracking.
Enables tracking of message delivery and response status.

Cons

Limited to users with access to WhatsApp, which may not be available to all customer demographics.
Relies on WhatsApp’s infrastructure which may experience downtimes or limitations.
Requires merchants to manage all data through WhatsApp, which may lack advanced analytics features compared to dedicated CRM systems.

Top Helpful Reviews

zibal fitwear

Sep 03, 2025 on Shopify

Super easy to set up and does exactly what I need. Order confirmations and updates go out on WhatsApp automatically, and my team love it. save them lot of hours because they don't have to call each customer

Alfa Automotives

Sep 02, 2025 on Shopify

The kind of automation we were looking for our stores! It's been an amazing pick especially their abandoned cart feature has truly amazed us. Cheers!.