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Customer reviews: Weglot ‑ Translate Your Store

Develop by Weglot
<h3>What Merchants Think</h3> <p>The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.</p> <h3>Key Strengths</h3> <ul> <li>Ease of installation and use</li> <li>High-quality and accurate translations</li> <li>Responsive and helpful customer support</li> <li>Flexibility and customization options for translations</li> <li>Efficient handling of technical issues</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing can be high, especially with automatic plan upgrades</li> <li>Complex setup in the presence of other apps or for advanced configurations</li> <li>Issues with DNS settings causing website disruptions</li> <li>Persistent code remnants post-uninstallation</li> <li>Sudden technical issues leading to downtime</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.</p>

Reviews (1,599)

Overall rating
4.6

What Merchants Think

The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.

Key Strengths

  • Ease of installation and use
  • High-quality and accurate translations
  • Responsive and helpful customer support
  • Flexibility and customization options for translations
  • Efficient handling of technical issues

Common Concerns

  • Pricing can be high, especially with automatic plan upgrades
  • Complex setup in the presence of other apps or for advanced configurations
  • Issues with DNS settings causing website disruptions
  • Persistent code remnants post-uninstallation
  • Sudden technical issues leading to downtime

Final Thoughts

Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.

Eternal Pitch

Jun 09, 2024  on Shopify

Tout est parfait, merci

Ana Boluda - Made in Spain

Apr 19, 2024  on Shopify

What a fabulous customer service experience with Ryan! He got my app up and running with subdomains configured within the first day of download. The app works seemlessly. Fantastic job, keep it up. Cheers

Labākais uztura bagātinātāju veikals

Apr 19, 2024  on Shopify

Very good support team

Sedona Wellness

Apr 02, 2024  on Shopify

This is the best language translator app! You have the option to do automatic translation and then fine tune small details if necessary. It is also possible to add subdomains and subdirectories which is amazing for SEO and I noticed an increase in international traffic since I applied that feature. I had an issue with translating something that was in javascript on my site and I messaged Corentin and he helped me right away. He knew exaclty what I needed and made the change. I had a second change that I needed later that day and it was done within 10 minutes! So not only do I recommend this app for it's features but also for the customer support which is incredible!

CHERRY SPORTS LAB

Apr 02, 2024  on Shopify

Increíble Servicio de Atención al Cliente! Nos han ayudado siempre que hemos necesitado ayuda de una manera rápida y profesional. Esperamos trabajar juntos durante mucho tiempo. Recomendable 100%

Création Personnalisée

Mar 29, 2024  on Shopify

Fanny de Weglot est très professionnelle. Une aide précieuse. Je recommande à 100%

Maison The Astrid

Mar 28, 2024  on Shopify

The app does what we need it to do and excellent support from the technical side when needed, thank you :)

OFFSET Nutrition

Mar 27, 2024  on Shopify

Tolle intuitive App die (fast) alles übersetzen kann. Die Übersetzbarkeit von Produktbildern wäre noch super. Ansonsten ein sehr kompetenter und schneller Support der auch um die Ecke denkt.

ollihess

Mar 25, 2024  on Shopify

Weglot just works. I love it and would prefer it on every website regardless the platform: If Wordpress, Shopify, Webflow, Wixx.com or others. And thanks to the very quick and great support!

CATALO

Mar 22, 2024  on Shopify

Very swift and thorough app support! Got everything I need, 10/10 would highly recommend!

PLETO®

Mar 19, 2024  on Shopify

Manon has been amazing helping us to integrate Welgot and customizing it in our website. Amazing team

Unrefined Riches

Jan 27, 2024  on Shopify

My website is down due to the instructions of weglot. For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore. I can’t get any sales anymore. I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.

Artlogo

Jan 18, 2024  on Shopify

Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.

Drakenbloedboom

Dec 27, 2023  on Shopify

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.

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