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Customer reviews: CedCommerce Walmart Connector

Develop by CedCommerce

Reviews (792)

Overall rating
4.8

What Merchants Think

Merchants using the "CedCommerce Walmart Connector" app generally express satisfaction, praising it for its user-friendly interface and the robust customer support they receive. Many highlight the seamless integration it provides between Shopify and Walmart, which simplifies the often complex process of managing listings. It's evident that customer support representatives, like Yasmeen, Gaurav, and Prashant, play a pivotal role in enhancing the user experience by being readily available, knowledgeable, and patient.

Key Strengths

  • Seamless integration of Shopify with Walmart.
  • Excellent, responsive customer support.
  • User-friendly interface that simplifies product listing management.
  • Efficient attribute mapping features.
  • Robust step-by-step assistance during setup and troubleshooting.

Common Concerns

  • Occasional technical issues and bugs with inventory syncing.
  • Some users reported dissatisfaction with billing practices.
  • Instances of prolonged resolution times for certain technical issues.
  • Complexity in setting up without initial guidance from support staff.

Final Thoughts

Overall, the "CedCommerce Walmart Connector" app is highly regarded for its functionality and support team. The app effectively simplifies the integration process between Shopify and Walmart, offering significant value to merchants. While technical glitches and billing concerns are noted, the frequent commendations for its customer service often overshadow these issues. Thus, the app remains a beneficial tool for e-commerce businesses looking to expand their reach through Walmart.

Brickcessories

Nov 16, 2024  on Shopify

The review below is our real experience with CED and their support. We paid them $700 to create the product listings for us, and they promised a 7-day turnaround. We gave them 28 days and the listings were still not correct. Every time they contacted us and said they were done, the listings had obvious errors that they would have noticed if they bothered to look at them. They promised a refund of the service if they could not complete the task, so we asked for the refund. They apologized and assured us they could fix the problems if we gave them one more week, so we did. Ten days later, the problems still weren't fixed so we again asked for the refund. They continued to try to stall and ask for more time. It has now been 3 more weeks and still no refund. They no longer respond to our emails and have completely ghosted us. We will no longer use their apps or recommend them.

WM_Marketplacev2

Nov 13, 2024  on Shopify

Our team has recently used CEDCommerce to submit an extensive batch of SKUs to in order to connect to our ERP and it worked seamlessly. The team was able to help us navigate the challenges we were facing, especially with the new Walmart update which essentially poses a few attribute issues (required ones and recommended ones). Overall it was a good experience, and we will continue using their service.

House Of Fandom

Nov 11, 2024  on Shopify

The chat support is really responsive, along with that we were facing few difficulties in setting up the profiles, the tech support is so good that we set up a call and they were able to solve our problem super fast

Lady trucker essentials

Nov 05, 2024  on Shopify

very helpful and knowledgeable. were very patient in helping me become apart of the walmart market place. excellent service!

Moment | Drink Your Meditation

Oct 24, 2024  on Shopify

This was extremely helpful in getting rid of 3PL direct connect and having everything connect to Shopify for proper order and inventory syncing. Their support team is accommodating in setting up your account; I would double-recommend that you prefer this app to any other in the market. Lastly, their support member, Yasmeen, helped me throughout this process.

SOLARE

Oct 23, 2024  on Shopify

CedCommerce Walmart Connector worked great for integrating my Shopify store with Walmart, the integration is fast and seamless. Their customer support is excellent and always provides clear, personalized solutions to any issues I’ve had. I am completely satisfied with their service. Highly recommend.

Fashion Are Us, LLC

Oct 23, 2024  on Shopify

These guys will try to rip you off after you install and use their APP. They wanted to charge me a $1000 to add some of my items to Walmart. Crooks crooks

KRE Prime

Oct 20, 2024  on Shopify

I am baffled by the application developer's request for an additional $299 to fix a problem with their application. Given that I have already paid $190 for its use, this demand seems unjust. The issue of the application incorrectly flagging non-duplicate SKUs as duplicates is something they should address. While the application fulfills its basic functions, there are still bugs and issues that require resolution.

Thatch Hair Products

Oct 17, 2024  on Shopify

I needed help setting up the Amazon and Walmart Marketplaces. Yogesh and Prashant where extremely helpful and went out of their way to help me setup both configurations. They jumped on live meetings quickly to help resolve any issues I ran into. I'm continuing to partner with them to help further configure and optimize our listings and am very grateful to have a strong team supporting me. Highly recommend to anyone new to marketplace listings!

emtress

Oct 14, 2024  on Shopify

My experience has been really positive with CedCommerce. Customer service is very supportive and goes above and beyond to help you.

Leather Unlimited

Oct 13, 2024  on Shopify

Cedcommerce team is always very helpful and quick to respond. Especially Gaurav Mishra in customer support was super cooperative and help me fix some issues as soon as I texted him. Highly professional people

HYPER iCONiC.

Oct 11, 2024  on Shopify

Fantastic application and team. They take what is normally a very tedious and confusing process and make it possible to streamline and simplify. Support is top notch. Honestly couldn't ask for anything more.

GoodBuy Gear

Oct 10, 2024  on Shopify

Great app to connect multiple marketplaces, including Walmart. Their support is incredibly helpful, especially Prashant, and they are always able to help no matter the issue!

Litlook

Oct 02, 2024  on Shopify

I had a fantastic experience using CedCommerce! Their team was incredibly helpful and responsive, especially Prashant, who handled all the details with great care. He worked tirelessly, day and night, to ensure everything was running smoothly on our Walmart account. The app itself is a game-changer—it simplifies everything with just one click, making our workflow much more efficient. Overall, I'm very impressed with both the customer service and the app's performance. Highly recommended for anyone looking to streamline their operations on Walmart!

tnvitamins

Sep 30, 2024  on Shopify

CED Commerce works great for syncing my product catalog across multiple marketplaces. Customer support is also great!

WM_Marketplace

Sep 24, 2024  on Shopify

We have been using this app since a year and a half and we are able to manage our inventory quite efficiently with our ERP system and walmart seller center. The support is very responsive to have a great solution to the issues we came across. Thanks for all the support!

My Store

Sep 23, 2024  on Shopify

Walmart Shopify Connector app by CedCommerce is a must-have for anyone looking to expand their e-commerce business across platforms. I wholeheartedly recommend it to fellow Shopify users seeking to maximize their sales potential on Walmart. This app has truly taken my business to the next level!

ivaluemart

Sep 23, 2024  on Shopify

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance. The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay. After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

Luxury Brand

Sep 22, 2024  on Shopify

I am so amaze by ced support, he helped me so much, I really appreciate the kidness, he helped me to get my walmart approve to open a case. I really appreciate the system ced commerec and the support person was extremely helpful. I will always have him help me he is very patient, I really like the support and help. thank you so much support team

Pantryful

Sep 19, 2024  on Shopify

App has been great for syncing our Walmart and Shopify systems. Support has been a blessing whenever and issue arises.

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