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Customer reviews: waaship

Develop by waaship

Reviews (11)

Overall rating
4.9

What Merchants Think

Merchants generally find "waaship" to be a user-friendly and efficient app for shipping logistics, particularly for those using Shopify. Most reviews highlight the excellent customer support as a major benefit, which has been appreciated by both new and experienced users. However, some concerns have been noted regarding the system performance and refund processes.

Key Strengths

  • User-friendly and simple setup process, especially for Shopify beginners.
  • Outstanding customer support, known for being prompt and helpful.
  • Good value for the monthly subscription price.
  • Efficient integration of logistics services, simplifying order fulfillment.
  • Flexible system configurations that allow customization based on specific needs.

Common Concerns

  • Instances of slow customer support responses.
  • Issues with system performance and reliability.
  • Complex refund and account closure processes.
  • Occasional technical difficulties needing updates or fixes.

Final Thoughts

Overall, "waaship" is well-received by its users for its excellent customer service and functionality, making it a great tool for Shopify merchants looking for a seamless shipping solution. Despite a few concerns about system inefficiencies and refund processes, its strengths in support and usability make it a recommended choice for many merchants.

surround 是日家居

May 07, 2025  on Shopify

服務非常迅速且親切,後台的功能也很清楚好用!推薦給剛使用shopify的台灣賣家。

SOBER WHALE 醒久鯨

Apr 29, 2025  on Shopify

非常好用的物流軟件,對Shopify新手來說是很好上手的 客服渠道服務也很好,有任何問題他們都會立即協助 月費價格也很合理,推薦給所有使用Shopify的台灣賣家!

MR.HOPE

Apr 08, 2025  on Shopify

客服回覆快速~ 即使遇到狀況或是問題都能得到解決方式! 功能設定也蠻簡易的!

LightFIT 保健營養品牌

Mar 13, 2025  on Shopify

系統介面直覺易懂,操作方常順暢,物流整合串接也非常優秀。 重點是客服非常能夠解決問題,推薦!

毛孩站起來

Mar 01, 2025  on Shopify

客服回覆非常的迅速,而且非常親切,能夠確實地解決問題,能夠幫助客戶處理剛上線時的問題,也能夠精準地解決營運過程中出貨的問題!

HUTCH ASAP

Feb 02, 2025  on Shopify

客服回覆迅速,親切專業,平台物流的好夥伴!

FIFTYFIVE

Oct 15, 2024  on Shopify

因為新手上路很多地方搞不懂,原本差點要放棄了,還好客服人員真的很有耐心回覆有效率,重點講的非常清楚,讓我一下子就完成了! 最專業又很棒的客服人員~

S.LEG store

Jan 17, 2024  on Shopify

服務超好,客服很細心的教學並且回覆超快速,即使遇到問題都能很快得到解決的方式! 推薦給所有台灣在尋找超商、宅配、跨境物流等等的店家! 好公司、好服務需要大家支持!!!!

Counter and Measuring Tools

Dec 15, 2023  on Shopify

客服處理細心速度很快讚!

Mürren

Oct 10, 2023  on Shopify

還不錯,好用,客服人員基本上都能很快說回覆

Apartment.b 男子公寓

Mar 12, 2023  on Shopify

一開始做了一檔集資,使用了Waaship出貨,超級方便,解決了我一次要上千筆訂單的問題。後來到Shopify就繼續用Waaship的app,他們應該是目前可以『同時出超商&國際物流』的系統,重點是『系統價格很划算~』『物流價格也比其他平台低』,重點是有很多斷點可以自行設定Email提醒取貨,讓客人的逆物流成本降低很多~

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