Ninja helps merchants automate customer enquiries using an AI voice assistant that answers questions and guides shoppers through the store in real time. The app handles routine conversations automatically and escalates enquiries to SMS or WhatsApp only when human assistance is required, allowing merchants to save time while staying available for important customer interactions.

• One-click setup for quick and easy Shopify Integration
• Responds to any product questions and recommends suitable products
• Manage customers carts and complete checkout with ease
• Available 24/7 to assist multiple customers at once
• Escalates to human support via SMS or WhatsApp when necessary