Shoppers often leave when they have questions about products or shipping. VizChat connects you with store visitors in real time through an on-store live chat. Customers and support staff can exchange text messages, product photos, and voice notes. Your team can manage conversations together from a single inbox inside your Shopify admin. Providing fast, helpful answers helps resolve buyer questions, build customer trust, and turn browsing visitors into buyers.

• Chat with shoppers in real time across any page of your online store
• Send and receive voice notes and product photos directly in conversations
• Manage all conversations and assign chats to team members in one inbox
• Set up instant welcome messages and canned replies for faster support
• Customize the chat widget colors, position, and icons to match your brand