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Customer reviews: Visually | A/B Testing & CRO

Develop by Visually.io

Reviews (74)

Overall rating
4.8

What Merchants Think

"Visually | A/B Testing & CRO" is generally well-received by merchants who appreciate its intuitive interface and the value it adds to their conversion rate optimization processes. Users consistently highlight the app's ease of use and the exceptional support team as standout features, helping both technical and non-technical teams execute tests and make data-driven decisions effectively.

Key Strengths

  • Intuitive and user-friendly interface that requires no coding experience.
  • Highly responsive and knowledgeable support team, often highlighted as a key differentiator.
  • Effective A/B testing capabilities that drive noticeable improvements in conversions and revenue.
  • Proactive approach with regular suggestions and insights based on thorough analysis.
  • Seamless integration with Shopify, making it a preferred choice for store owners on the platform.
  • Flexible pricing that supports small to large businesses, allowing usage of all features.

Common Concerns

  • Occasional issues with customer support responsiveness, as noted in isolated reviews.
  • Limited customization options for certain A/B test elements, like images and content.

Final Thoughts

Overall, "Visually | A/B Testing & CRO" is highly valued for its simplicity and effectiveness in enhancing conversion optimization efforts. While there are minor areas for improvement, particularly in extending customization options and ensuring consistent support availability, the app is a fitting choice for businesses seeking a robust CRO tool with excellent support. Its focus on user-friendly design and specialized Shopify integration underscores its effectiveness as a trusted A/B testing solution.

Sunfloland

Oct 11, 2024  on Shopify

Great app! It's super easy to set up and very versatile. Thank you for supporting small stores with progressive pricing! Even if you're just starting out, you get to use all the features and can run unlimited tests. I love that!

Marmalade Grove

Sep 18, 2024  on Shopify

Absolutely the BEST A/B testing app out there! Setting it up was a breeze—I was amazed at how intuitive and effortless the entire process was. Honestly, words can’t capture how easy and straightforward it is to get started. Whether you're a beginner or an expert, this app will blow your mind! If you haven’t tried it yet, you’re missing out. I seriously can’t recommend it enough!

Veynd

Jul 31, 2024  on Shopify

Fair to say that Visually has changed the game for us with A/B testing and targeting specific customer groups and demographics with different content. Visually is super easy to set up and use and you don't need to know any code to get things going. I've recommended Visually to so many people I know that use Shopify and I'll continue to do so, it's excellent. The customer service is as good as I've come across - I had an issue recently where a test wouldn't work (my fault) and Dorine replied quickly, courteously and actually fixed my issue without me needing to do a thing - you couldn't wish for better customer support.

ORTTU

Jun 30, 2024  on Shopify

A special shoutout to Dorine for her exceptional support and assistance. She was incredibly helpful throughout the entire process, providing valuable tips and ensuring that I made the most out of the app's features. Her dedication and expertise truly made a difference.

Organic Basics UK

Apr 25, 2024  on Shopify

As a user of several A/B and personalization tools throughout my career, I've been extremely impressed with Visually. It just works, the UI is super intuitive, and my onboarding experience has been nothing short of fantastic. Every meeting I've had with the Visually team has been informative, inspiring and concrete. Visually has already had a significant impact on our business, and its intuitive interface makes our CRO fun, smooth and fast. Highly recommended.

VivaUV

Apr 20, 2024  on Shopify

Great customer service and a great App!

MysteryTea®

Jan 25, 2024  on Shopify

I've been doing A/B tests in huge companies with VWO or AB Tasty, but when it comes to small businesses CRO is key but unreachable with them prices. For 19$, Visually has it all. A/B tests, patches, code injection. Everything for so cheap, not altering speed score, and a top tier support if needed (thanks Maya). It'll sure help us skyrocket our CR !

The Oodie UK

Jan 11, 2024  on Shopify

Like many of the other reviews, I've firstly got to mention how great the team are. They're amazing and have helped answer questions at all times of the day and are always helpful in their responses. No request is too much and they're dedicated to hearing our thoughts & ideas on features / elements that we'd like to test to increase their library. We've still got some features to start to use but living it so far.

+351

Jan 08, 2024  on Shopify

Very easy to use and fantastic customer support. All our questions are answered very quickly by a real person. You can easily track analytics and realize what works best with A/B Testing. Highly recommend!

LED Esthetics

Dec 21, 2023  on Shopify

Awesome app, super easy to use and amazing customer support. I can ask questions and get tailored answers from a real person very quickly. I love all the things I can do by myself with the visual editor. It's easy to track analytics and awesome to watch our conversion rate and revenue go up with every successful test. Super excited for them to release price testing soon too! This app has been perfect for our CRO and split testing needs

Lusso Cloud

Nov 07, 2023  on Shopify

Visually is the ONLY A/B Testing & Upsell app that I have found that truly requires no coding experience and is super intuitive and easy to use. I was able to easily set up all cross-sells and upsells throughout our site and make them match our branding. Whenever I do run into any issues, our support specialist, Maya, has been super quick to respond and help immediately trouble shoot issues. The tool and support that you receive from the Visually team is some of the best I've experienced and would highly recommend to those that need a good upsell/cross-sell solution and want to A/B test things before fulling rolling features out! Thank you to Maya and the Visually team for all your support and for making an amazing product!

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