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Real-time dispute resolution, lower chargeback rate, enhance user satisfaction. Show more

WeTech‑Dispute Resolution is a cutting-edge app designed to streamline the dispute management process for merchants by collaborating with major payment networks like Mastercard/Ethoca and Visa. By receiving real-time dispute alerts from Ethoca, merchants can proactively address potential fraudulent transactions, offering refunds directly to cardholders. This quick action helps in sidestepping the lengthy and cumbersome chargeback process, ultimately boosting customer satisfaction and reducing chargeback rates. Additionally, the app's integration with Visa enables automatic refunds, ensuring disputes are resolved instantly without contributing to Visa's dispute ratio. Merchants benefit from reduced operational hassle and improved financial health. With these powerful tools, WeTech‑Dispute Resolution empowers merchants to effectively manage disputes, mitigate fraud, and enhance their overall user experience.
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Real-time alerts
Fraud prevention
Auto-refund resolution

Real-time purchase details to prevent disputes and clarify transactions. Show more

Order Insight from Verifi, A Visa Solution, is a powerful app designed to bridge the gap between sellers and issuers, providing seamless access to detailed purchase information. By connecting issuers directly with sellers, the app delivers real-time digital receipts and detailed transaction insights to customers, right at the point of inquiry. This proactive approach helps clarify any confusion surrounding purchases, effectively preventing disputes before they arise. Through a global data-sharing network, cardholders gain instant access to itemized receipts and seller details via their issuer’s online and mobile platforms. By empowering customers to self-serve with comprehensive transaction visibility, Order Insight significantly reduces the volume of call center inquiries, thereby lowering operational expenses for businesses. Whether it's for online or offline transactions, this innovative solution enhances customer satisfaction and trust in the purchasing process.
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Digital receipts
Real-time purchase details
Dispute prevention
Global data-sharing
Self-service empowerment
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