Real-time dispute resolution, lower chargeback rate, enhance user satisfaction.
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WeTech‑Dispute Resolution is a cutting-edge app designed to streamline the dispute management process for merchants by collaborating with major payment networks like Mastercard/Ethoca and Visa. By receiving real-time dispute alerts from Ethoca, merchants can proactively address potential fraudulent transactions, offering refunds directly to cardholders. This quick action helps in sidestepping the lengthy and cumbersome chargeback process, ultimately boosting customer satisfaction and reducing chargeback rates. Additionally, the app's integration with Visa enables automatic refunds, ensuring disputes are resolved instantly without contributing to Visa's dispute ratio. Merchants benefit from reduced operational hassle and improved financial health. With these powerful tools, WeTech‑Dispute Resolution empowers merchants to effectively manage disputes, mitigate fraud, and enhance their overall user experience.
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