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Order Insight from Verifi, A Visa Solution

Develop by verifi.com
Free App

Real-time purchase details to prevent disputes and clarify transactions.

Digital receipts
Real-time purchase details
Dispute prevention
Global data-sharing
Self-service empowerment
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About Order Insight from Verifi, A Visa Solution

Launched Jul 20, 2022

Categories

Fraud Prevention & Security Payments & Security

Built by verifi.com

Support Portal Tutorial Document
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Introduction Video

Description

Order Insight connects sellers to issuers to provide customers with business and purchase details in real-time, to prevent disputes.

Order Insight connects sellers to issuers to provide customers with seller business and purchase details in real-time, at point of inquiry to clarify confusion and prevent disputes.

Issuers and cardholders access detailed purchase information from sellers via a global data-sharing network to prevent disputes at first customer inquiry.

What is Order Insight?

Provides cardholder with access to purchase details in an issuer's online and mobile applications

How?

Deliver digital receipts to customers with real time visibility to purchase details.

Why?

Empower your customers to self-serve, reducing call center inquiries and associated operational expenses.

Pros

  • Real-time access to purchase details helps prevent disputes.
  • Connects sellers and issuers to provide detailed business and purchase information.
  • Empowers customers by allowing them to self-serve through issuer's online and mobile apps.
  • Reduces call center inquiries, leading to decreased operational expenses.
  • Global data-sharing network enhances the availability of detailed purchase information.

Cons

  • Reliance on issuers to fully integrate and utilize the app's capabilities.
  • Potential privacy concerns with sharing detailed purchase information.
  • May require sellers to integrate with additional systems or networks.
  • Initial setup and education may be needed for both businesses and customers.

Key Features

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