Can't get any word from support despite multiple attempts through several channels. In "fixing" our non-existent robots.txt liquid file, the app prevents our Google Ads account and similar from crawling our site. Big non-no which prevented all ads from running. It also puts attribution data into our customer's Order Notes field, which is customer-facing in our email notifications and I suspect overwrites any note the customer puts there in our shopping cart.

After using VirtueNest GPT Feed for a few weeks, I can't say enough good things about it. In order for my products to show up in ChatGPT search results, it automatically checks and corrects my store's product visibility.

The functionality is very limited, the dashboard does not provide meaningful info such as attribution so we have no measurable way of see what has actually been done in terms of GPT visibility and to the best of our knowledge, the support team has not replied.

What a great experience! I installed the VNest ChatGPT Shopping Feed and within just 3 days my store products were showing up in ChatGPT search results! I reached out to support with a quick question, and they went above and beyond—super fast, super helpful. Truly an amazing support team that genuinely cares. Highly recommend if you want your products discovered through ChatGPT. Bravo, team!