Reviews: Vify: Professional Gift Cards

Customer reviews: Vify: Professional Gift Cards

Reviews (105)

Overall rating

4.8

5

46
4

4
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2

1
1

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

Excellent and responsive customer support, often highlighted by individual staff efforts.
Easy and user-friendly setup process.
Cost-effective compared to other gift card solutions.
Wide range of customization options available.
Reliable performance and quick issue resolution.

Common Concerns

Occasional issues related to platform compatibility and setup.
Some users experienced problems viewing images at checkout, attributed to external platform limitations.
A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

Nails On The Run

Mar 15, 2024 on Shopify

It has been easy to set up and had a query today which was answered quickly and helped me step by step even though I was not sure about what I had to do. Would highly recommend.

WhiteBrights®

Jan 31, 2024 on Shopify

Wow! Honestly a great app! I am so excited to be able to promote our gift card program in this way. I just installed this app & reached out to support with some questions. Jack got back to me immediately!! He did what I was asking for, for me! Answered 1,000 more questions I had, pointed out ideas, the customization features, etc. I'm very impressed with any organization that shows this level of customer care & experience. Bravo! StaySm:)in'! Jack & Vify!!

Banks

Dec 19, 2023 on Shopify

I love this app so far. Using it to launch digital gift cards and Vify makes the gift cards and delivery much more user-friendly for both us to manage and the customer who receives them. Previously I had setup the gift cards natively through Shopify, and while I could have done everything Vify does, it would have required a lot of custom work and time. Vify makes it all happen much quicker and with less stress.

Sacred Stylz

Dec 15, 2023 on Shopify

I have had nothing but Excellent service with this company. The app is great, does everything I need it too. The cost is reasonable and I can't emphasize enough how helpful they are. They answer so fast, fix any issue you may have and answer all of your questions. Not that there are a lot of issues with the app, but I just had several questions and one hiccup during my setup and they helped me with all of it so very quickly. Reliable and professional. This is the type of company I want to support - because they support their customers with Excellence! Thanks to everyone at Vify.

Mark Anthony Collections

Nov 19, 2023 on Shopify

Very easy to use and great customer service anytime there is an Issue. I would reccommend.

Unisoy Plant-Based Jerky

Oct 04, 2023 on Shopify

This app is super helpful and easy to use. The customer service was on point and was able to solve the problems I had in a matter of minutes. Thanks vify for the amazing app and support team!