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Customer reviews: Vify: Professional Gift Cards

Develop by Vify.ai

Reviews (101)

Overall rating
4.9

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

Life of Colour

Dec 18, 2024  on Shopify

Great app and great service. I would like to congratulate the support, especially Pete who helped me a lot

Pirates of Coffee

Dec 18, 2024  on Shopify

Pete was very helpful and prompt at responding to any questions.

minelli.fr

Dec 17, 2024  on Shopify

Pour le moment, l'application répond à nos attentes, je recommande !

Hyb

Dec 14, 2024  on Shopify

app veramente semplice e molto funzionale, prezzo giusto, ottimo sia per principianti che per esperti. Assistenza fantastica anche di domenica grazie a Pete!

Paint-tastic by Ellie

Dec 13, 2024  on Shopify

So far so good and customer service is very good. Pete helped me get our Gift Cards live quickly and efficiently! Thanks!

Busy and Baked

Dec 12, 2024  on Shopify

Customer Service is top notch! Pete made me feel like I was VIP with concierge service. He answered all of my questions and was able to trouble some customizations on my site to get me up and running with a nice looking interface! My only wish is that the images selected would show up at checkout but Pete explained that its a Shopify issue-so no worries there, but if in the future there is a work around that would AMAZING! Excited to launch this and hopefully get some sales!

Live Action

Dec 12, 2024  on Shopify

Ethan was very helpful.

7OH+

Dec 12, 2024  on Shopify

So after checking out several gift card apps, we narrowed the list down to two, so for one month our customers could access both Gift Card pro and Vifys Gift card app via diffferent buttons on the site. Both apps had cosmetic issues that we needed help with styling via CSS and impeded the use of creating gift cards, or other display issues on Mobile. The Vify team was the most responsive when it comes to support. Even though GCP had a stylish interface, our customers want quality features "that work". Vify does that for us and more. Looking forward to seeing if they can help us with some of the additional nuances our customers look for.

SERGEDESTEL

Dec 11, 2024  on Shopify

Easy-to-use application. Thank you to customer service for being so responsive and helpful with application advice.

Flashback Records

Dec 11, 2024  on Shopify

Liam and Jack were very helpful in organising a bulk gift card drop, which is a great feature of this app, allowing you to upload a csv file of the cards you wish to issue.

Wolf Lane Distillery

Dec 09, 2024  on Shopify

Jack was incredibly helpful, his response time was very impressive. He was able to quickly and professionally solve the issue at hand while also explaining the processes in a comprehensible manner. Thank you again to Jack and the ViFy Team.

PANDAPRANK

Dec 08, 2024  on Shopify

StatementGhosts

Dec 08, 2024  on Shopify

I love how helpful the Vify team is, especially Pete, who helped greatly today after I was so stuck at a point. He not only helped with the issue, but also provided additional information and widened my perspective. I love Vify and strongly recommend it!

NELA GEMS

Dec 08, 2024  on Shopify

Great support, one top to solve the issues.

Horse and Hound Gallery

Dec 05, 2024  on Shopify

Very helpful. Responded to all my difficult questions. Would highly recommend their services. Pete is a gifted source!

Stitch And Feather

Dec 04, 2024  on Shopify

The set-up was soooo easy! I had a quick question on layout and the team was able to help fix it in a matter of minutes! Would absolutely recommed (:

Walbridge

Dec 01, 2024  on Shopify

This app is great and the customer support from Ethan was fantastic! So helpful in answering all of our questions to set up and get going. Bravo on a great team!

The Strap Tailor

Nov 28, 2024  on Shopify

Great app, lovely presentation on the site and a lot more customisable than the shopify default. Great support too, super fast and efficient. Thanks to Tracy

The Peanutshell

Nov 28, 2024  on Shopify

I had some issues and I did not understand some Shopify limits. Vify has fabulous customer support- always responds right away and helps me out. It's a great team and a big plus, a team with a sense of humor. Love this app!

Fly Creek Cider Mill Online Store

Nov 24, 2024  on Shopify

Jack was attentive and helped me add the right CSS code to adjust the background color of the check gift balance page! Great customer service, very functional app.

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