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Customer reviews: Vify: Professional Gift Cards

Develop by Shopify

Reviews (120)

Overall rating
4.8

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

LiberNovo

Dec 17, 2025  on Shopify

very easy to use and excellent customer service

PHYTO USA

Dec 12, 2025  on Shopify

LiberNovo EU

Dec 09, 2025  on Shopify

Soraali

Dec 08, 2025  on Shopify

I recommend this application. Very professional and helpful

BEERHUNTER

Dec 04, 2025  on Shopify

Great app, fantastic service received by Liam when I had a few issues which needed fixing.

Colt's Woof

Dec 02, 2025  on Shopify

Fantastic customer support! The gift card widget looks GREAT on my website and the support team were quick in resolving customisations that I needed. Thank you!

DE BLANCAS

Nov 17, 2025  on Shopify

Pete was very helpful with my questions and provided extra tips for using this app. He knew exactly what I needed to do for each of my questions. Thank you very much, you are the best.

Rulez of Law

Nov 13, 2025  on Shopify

The customer service is incredible! I just downloaded the free plan, and they spent close to an hour going back and forth with me about how to get this installed. They helped me troubleshoot. The help was live from the moment I contacted them. Highly, highly recommended!

Oliva Dorado

Nov 06, 2025  on Shopify

Liam was great suppport

DNT Optics Store

Oct 26, 2025  on Shopify

Thank You for Your Great Service Dear Vify Team, I just wanted to take a moment to thank you for making gift cards so simple to manage. Your customization options helped me create perfect cards for our team, and the bulk sending feature saved me hours of work. The automatic balance notifications have been especially helpful for our clients. A special thanks to Tracy from your support team - her quick responses and helpful solutions made all the difference when I had questions. We truly appreciate your reliable service and attention to detail.

Global Amore Mall

Oct 15, 2025  on Shopify

I installed this app to produce gift cards in bulk, and Jack from the support team was incredibly fast and friendly — really appreciated his help. Some apps charge an extra fee per gift card, but this one doesn’t, which is a big plus. I’ll definitely keep using it!

Desert Liberties

Sep 05, 2025  on Shopify

Pete was very helpful with my questions and responsive. He knew exactly what I needed to do for each of my questions. Thank you!

Kleva Range | Life Just Got Better

Aug 24, 2025  on Shopify

Thank you to Jack for the support (:

Sis Kiss

Aug 06, 2025  on Shopify

Great customer service, but be aware that hours may not align with your current work schedule. We have used the bulk service a handful of times to process over 5,000 cards and custom emails and it has been a fairly seamless process.

Setna Store

Aug 04, 2025  on Shopify

Great customer service from Pete

glerups NZ

Aug 04, 2025  on Shopify

Had great support from the Online helpdesk while learning the process from Vify and its seemless link with Shopify. Great job Jack, and thanks again.

Sailors Grave Brewing

Jul 29, 2025  on Shopify

I needed the feature to add recipients email and message to my gist card product. With this app now it's possible, yay! Jack was very helpful on the live chat setting up the gift card in our store. Thank you Jack!

Grey and Sanders

Jun 23, 2025  on Shopify

Liam and Jack were both very friendly and patient. They answered all my questions promptly and thoroughly.

Uchi & Soto

Jun 19, 2025  on Shopify

Tracy was really helpful with setting up the app & helping us customise the app to fit with our site.

TripleBasket

May 23, 2025  on Shopify

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