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Customer reviews: Vify: Professional Gift Cards

Develop by Vify.ai

Reviews (115)

Overall rating
4.9

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

tomtoc

Mar 17, 2025  on Shopify

Very helpful! The support team is very nice and solve my problems patiently!

beautymanufactur

Mar 15, 2025  on Shopify

Ich habe die APP am Samstag Abend installiert und versucht einzurichten. Leider habe ich es nicht ganz ohne Hilfe geschafft. Ich habe dem Support geschrieben und war mehr als überrascht, dass sich Pete vom Support mitten in der Nacht gemedet hat und mein Problem innerhalb von einer halben Stunde gefixed hat. Der Service ist genial und Pete sehr freundlich und mehr als kompetent. Danke für alles. Sehr zu empfehlen.

SantoLoco

Mar 06, 2025  on Shopify

Thanks to Jolie for the great Support! App is a little expensive, but it looks like it's worth it!

Babesta

Mar 06, 2025  on Shopify

Great product and great customer support. very responsive! Highly recommend it.

Serendip.

Mar 03, 2025  on Shopify

Pete was incredibly helpful in resolving my issue. He was patient, clear, and ensured that everything was properly addressed. I truly appreciate his support!

GAIDAMA

Mar 01, 2025  on Shopify

My company sends gift cards at the beginning of each month and Pete has been a great help! Thanks so much for everything!

Hook, Line & Tinker - modern embroidery kits

Feb 25, 2025  on Shopify

I was so frustrated at first, but it was me. I was the problem LOL Settings matter, and Pete was fantastic at helping me diagnose and resolve the settings issue and get things running smoothly. They were very patient and knowledgeable and really went the extra mile to make sure I was making the most of the app. Now I love ViFy and I know my customers will too.

Banglez Bazar

Feb 08, 2025  on Shopify

Pete was amazing with support!!! I am so glad I came across this app. I've been looking for one like this for years. This is app is for gift cards for your ecommerce store. The app is smooth and easy to work with. I needed some assistance for the first time and on the weekend, I got Pete and he showed me how the app work. He stayed on meet.google with me for hours. He is so patient and knows the app very well. I'm so glad I spoke with him. I will recommend this app to other ecommerce owners.. Thanks Pete!!!

Eighty-8

Feb 04, 2025  on Shopify

We have been using ViFy for a while now and we are very impressed with how fast they resolve any issues and go out of their way to assist. Thank you team!

Lily Lolo US & Canada

Jan 17, 2025  on Shopify

Quite incredible support! Very impressive response and nice app too! Highly recommend. They work very hard to help the customer even if their needs are not standard.

Deinparadies.ch

Dec 27, 2024  on Shopify

We used other gift card apps before, which were a lot more expensive. We changed to Vify app and it is great value for money: So easy to install and set up different card designs. Also very responsive support when we had an issue: Tracy responded fast and was immediately able to tell us what might have caused the issue. Thanks! can only recommend Vify Gift Card app!

Shop Bella Reina Spa

Dec 26, 2024  on Shopify

We've been using VIFY for almost 2 years and it's simply the best. First you get beautiful gift cards...and second the support is beyond fabulous. We want our spa gift cards to look gorgeous and they do.

MD Logic Health®

Dec 23, 2024  on Shopify

Ethan was very helpful resolving some theme compatibility issues

Medicine Man Gallery

Dec 19, 2024  on Shopify

Easy, Free, Works. Support is great too! If you need a gift card app with easy setup. Go here.

Castellar Clinic

Dec 19, 2024  on Shopify

Very fast customer support. Tracy was helpful and kind. Thank You.

Life of Colour

Dec 18, 2024  on Shopify

Great app and great service. I would like to congratulate the support, especially Pete who helped me a lot

Pirates of Coffee

Dec 18, 2024  on Shopify

Pete was very helpful and prompt at responding to any questions.

minelli.fr

Dec 17, 2024  on Shopify

Pour le moment, l'application répond à nos attentes, je recommande !

Hyb

Dec 14, 2024  on Shopify

app veramente semplice e molto funzionale, prezzo giusto, ottimo sia per principianti che per esperti. Assistenza fantastica anche di domenica grazie a Pete!

Paint-tastic by Ellie

Dec 13, 2024  on Shopify

So far so good and customer service is very good. Pete helped me get our Gift Cards live quickly and efficiently! Thanks!

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