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Customer reviews: Vify: Professional Gift Cards

Develop by Vify.ai

Reviews (106)

Overall rating
4.9

What Merchants Think

Merchants generally hold "Vify: Professional Gift Cards" in high regard for its user-friendly functionality and exceptional customer support. The app is appreciated for its ease of setup and customization features, allowing users to efficiently integrate gift card solutions into their eCommerce platforms. A major highlight of the merchant feedback is the prompt and effective support team, particularly noting team members like Pete and Jack, who are dedicated to resolving queries swiftly and courteously. Many merchants have transitioned to Vify from other more costly alternatives, finding it both affordable and reliable.

Key Strengths

  • Excellent and responsive customer support, often highlighted by individual staff efforts.
  • Easy and user-friendly setup process.
  • Cost-effective compared to other gift card solutions.
  • Wide range of customization options available.
  • Reliable performance and quick issue resolution.

Common Concerns

  • Occasional issues related to platform compatibility and setup.
  • Some users experienced problems viewing images at checkout, attributed to external platform limitations.
  • A few reports of functionality stopping after a period with no initial resolution.

Final Thoughts

Overall, "Vify: Professional Gift Cards" receives positive reviews for being an efficient and adaptable solution for handling eCommerce gift cards. While there are minor issues related to compatibility and functionality, the outstanding customer service and cost benefits make it a preferred choice for many business owners. The app is highly recommended for those seeking an effective, budget-friendly gift card application with excellent support.

Sis Kiss

Aug 06, 2025  on Shopify

Great customer service, but be aware that hours may not align with your current work schedule. We have used the bulk service a handful of times to process over 5,000 cards and custom emails and it has been a fairly seamless process.

Setna Store

Aug 04, 2025  on Shopify

Great customer service from Pete

glerups NZ

Aug 04, 2025  on Shopify

Had great support from the Online helpdesk while learning the process from Vify and its seemless link with Shopify. Great job Jack, and thanks again.

Sailors Grave Brewing

Jul 29, 2025  on Shopify

I needed the feature to add recipients email and message to my gist card product. With this app now it's possible, yay! Jack was very helpful on the live chat setting up the gift card in our store. Thank you Jack!

Grey and Sanders

Jun 23, 2025  on Shopify

Liam and Jack were both very friendly and patient. They answered all my questions promptly and thoroughly.

Uchi & Soto

Jun 19, 2025  on Shopify

Tracy was really helpful with setting up the app & helping us customise the app to fit with our site.

TripleBasket

May 23, 2025  on Shopify

Serenity Aesthetics & Wellness

May 21, 2025  on Shopify

I really like the Vify Gift Card app – it's super easy to use and does exactly what I need. The best part, though, is the support. Pete is always around to help out, and he's not just helpful, he's also really kind and funny. It makes the whole experience way better. Definitely recommend it!

Loveleigh Press

May 01, 2025  on Shopify

I had a small issue getting the cards to display right, but I spoke with Pete through the support chat. He was able to diagnose and fix my issue very efficiently. Excellent app definitely reccomend using Vify.

tomtoc

Mar 17, 2025  on Shopify

Very helpful! The support team is very nice and solve my problems patiently!

beautymanufactur

Mar 15, 2025  on Shopify

Ich habe die APP am Samstag Abend installiert und versucht einzurichten. Leider habe ich es nicht ganz ohne Hilfe geschafft. Ich habe dem Support geschrieben und war mehr als überrascht, dass sich Pete vom Support mitten in der Nacht gemedet hat und mein Problem innerhalb von einer halben Stunde gefixed hat. Der Service ist genial und Pete sehr freundlich und mehr als kompetent. Danke für alles. Sehr zu empfehlen.

SantoLoco

Mar 06, 2025  on Shopify

Thanks to Jolie for the great Support! App is a little expensive, but it looks like it's worth it!

Babesta

Mar 06, 2025  on Shopify

Great product and great customer support. very responsive! Highly recommend it.

Serendip.

Mar 03, 2025  on Shopify

Pete was incredibly helpful in resolving my issue. He was patient, clear, and ensured that everything was properly addressed. I truly appreciate his support!

GAIDAMA

Mar 01, 2025  on Shopify

My company sends gift cards at the beginning of each month and Pete has been a great help! Thanks so much for everything!

Hook, Line & Tinker - modern embroidery kits

Feb 25, 2025  on Shopify

I was so frustrated at first, but it was me. I was the problem LOL Settings matter, and Pete was fantastic at helping me diagnose and resolve the settings issue and get things running smoothly. They were very patient and knowledgeable and really went the extra mile to make sure I was making the most of the app. Now I love ViFy and I know my customers will too.

Banglez Bazar

Feb 08, 2025  on Shopify

Pete was amazing with support!!! I am so glad I came across this app. I've been looking for one like this for years. This is app is for gift cards for your ecommerce store. The app is smooth and easy to work with. I needed some assistance for the first time and on the weekend, I got Pete and he showed me how the app work. He stayed on meet.google with me for hours. He is so patient and knows the app very well. I'm so glad I spoke with him. I will recommend this app to other ecommerce owners.. Thanks Pete!!!

Eighty-8

Feb 04, 2025  on Shopify

We have been using ViFy for a while now and we are very impressed with how fast they resolve any issues and go out of their way to assist. Thank you team!

Lily Lolo US & Canada

Jan 17, 2025  on Shopify

Quite incredible support! Very impressive response and nice app too! Highly recommend. They work very hard to help the customer even if their needs are not standard.

Deinparadies.ch

Dec 27, 2024  on Shopify

We used other gift card apps before, which were a lot more expensive. We changed to Vify app and it is great value for money: So easy to install and set up different card designs. Also very responsive support when we had an issue: Tracy responded fast and was immediately able to tell us what might have caused the issue. Thanks! can only recommend Vify Gift Card app!

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