What Merchants Think

Overall, merchants have expressed a positive experience with viaGlamour | Cosmetics Lab. Many praise the app for its ease of use, high-quality products, and exceptional customer service, particularly highlighting the support provided by key team members like Kiril and Keira. However, some merchants have reported dissatisfaction with product pricing, delivery times, and technical issues.

Key Strengths

• High-quality, natural products suitable for personal branding.
• Exceptional customer service highlighted by proactive and responsive staff, with particular commendations for Kiril and Keira.
• User-friendly interface and seamless Shopify integration.
• Continuous updates, improvements, and feature expansions.

Common Concerns

• Product pricing not seen as competitive by some users.
• Reports of slow shipping and delivery times.
• Various technical issues and bugs affecting app performance.
• Inconsistencies in customer support responsiveness.

Final Thoughts

viaGlamour | Cosmetics Lab is generally well-regarded for delivering quality products and excellent customer service. While there are some issues around product pricing, shipping delays, and occasional technical bugs, the app's ability to provide reliable support and a wide range of features make it a valuable tool for merchants, especially those new to dropshipping and looking to establish their own beauty brand.