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Customer reviews: Verifast AI Chatbot +Sales Bot

Develop by Verifast

Reviews (52)

Overall rating
5

What Merchants Think

Merchants express overwhelmingly positive feedback for "Verifast AI Chatbot +Sales Bot". Described as a transformative tool, the app significantly improves customer support, drives sales, and provides insightful data for refining marketing strategies. The user-friendly setup and the proactive support from the Verifast team are consistently praised, making it a valuable addition to any e-commerce platform.

Key Strengths

  • Efficient handling of customer queries and support tickets.
  • Increase in sales and conversion rates.
  • User-friendly interface and easy customization.
  • Proactive and rapid support from the Verifast team.
  • Provides valuable customer insights for strategy enhancement.
  • Integrates seamlessly with existing systems and platforms.
  • Supports multiple languages, increasing accessibility.
  • Ability to provide product recommendations and upselling capabilities.

Common Concerns

  • Occasional inaccuracies or irrelevant responses, although support is available to mitigate this.
  • Initial skepticism about AI handling complex customer interactions.
  • Lack of deep integration in some niche domains, although most users find it comprehensive enough.

Final Thoughts

The "Verifast AI Chatbot +Sales Bot" has proven itself as a highly effective tool for enhancing customer service and driving sales within e-commerce environments. Its strong support team, impressive adaptability, and powerful insights justify its recommendation by a majority of its users. The features it brings to the table make it an invaluable resource for businesses aiming to improve customer engagement and operational efficiency.

B4brain

Apr 29, 2024  on Shopify

Using Verifast AI has been a game-changer for our e-commerce store! Their team offers prompt support and their AI provides personalized recommendations that truly resonate with our customers’ needs. We’ve seen 15% conversions from AI conversations. Highly recommended for boosting online engagement and sales!

Wellbeing Nutrition

Apr 23, 2024  on Shopify

It's been a game-changer for us, offering our customers consultations that mimic real human interaction. Thanks to Verifast AI, 14% of chats translated into orders, with continuous improvement each week. The team is super quick in taking feedback and making changes. Super impressed!

Oleum Cottage

Apr 04, 2024  on Shopify

The bot introduces users to a dynamic experience , guiding them properly and ensuring that the user doesn't get lost or confused especially if they are selecting from a wide array of products. Verifast makes sure that the bot is optimized according to business requirements with up-to-date technological trends.

Nutraj

Mar 28, 2024  on Shopify

Surely the best AI sales app. We are India's largest and oldest Nuts and dried fruits brand. We were able to fulfill our dream of building Dr. Nut with Verifast AI. Dr. Nut is an AI health expert that answers to customer queries and recommends from our wide range of sub-brands based on customer health concerns and goals. The capability of conversing in all global languages, makes it a must have.

Pee Safe

Mar 06, 2024  on Shopify

Verifast AI is a critical omni-channel support and sales channel for us. As a leading player in the personal hygiene space, Verifast AI has broken the shackles of engagement. Customers feel free in asking intimate questions, which they otherwise hesitate in asking. Our customers love using the AI as they get assisted throughout their purchase journey. A majority of our sales happen offline, which the Verifast team has seamlessly integrated in their online flow, making the experience completely omni-channel. 100% Recommend.

Skinvest

Mar 05, 2024  on Shopify

Verifast team has been super helpful with the set up which did not take more than a day for us. It has elevated the customer experience on our website and we would definitely recommend partnering with them.

Berkowits Hair & Skin Clinic

Feb 28, 2024  on Shopify

Berkowits is a renowned Hair care brand and we were earlier using a popular menu based chatbot tool. The problem was that a customer could choose from a set of options, causing drop offs. Replacing it with Verifast's AI sales agent was a game changer. Not only does the conversational approach of the AI closes orders by itself, but it also books appointments for our expensive in clinic treatments. We get leads from every 5th customer conversations, of which more than 50% get converted. Despite being affordable, their support is top notch. They happily incorporated feedback related to recommendations.

Chakki Peesing

Feb 24, 2024  on Shopify

We created our custom AI Nutritionist with Verifast! Our business heavily relies on consultations with nutritionists. We've amassed valuable insights empowering customers to make informed staple choices. The Verifast's AI sales agent incorporated these insights and replicated the experience of consulting with a nutritionist. The AI probes for health concerns and demographic details. Based on that, it offers highly personalised food options. We have witnessed a significant uptick in engagement and conversions since then.

Fabusframes

Feb 23, 2024  on Shopify

This AI has the power to replace human sales agents!!! The best part about working with them was that we were able to customise the bot as per our brand identity. Right from the UI, to the message tonality, to the end recommendations, all was easily customizable. The Verifast team was swift in accommodating changes. We are trying to create an experience for the shoppers as if they are talking directly to me - the founder.

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