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Customer reviews: Verifast AI Chatbot +Sales Bot

Develop by Verifast

Reviews (52)

Overall rating
5

What Merchants Think

Merchants express overwhelmingly positive feedback for "Verifast AI Chatbot +Sales Bot". Described as a transformative tool, the app significantly improves customer support, drives sales, and provides insightful data for refining marketing strategies. The user-friendly setup and the proactive support from the Verifast team are consistently praised, making it a valuable addition to any e-commerce platform.

Key Strengths

  • Efficient handling of customer queries and support tickets.
  • Increase in sales and conversion rates.
  • User-friendly interface and easy customization.
  • Proactive and rapid support from the Verifast team.
  • Provides valuable customer insights for strategy enhancement.
  • Integrates seamlessly with existing systems and platforms.
  • Supports multiple languages, increasing accessibility.
  • Ability to provide product recommendations and upselling capabilities.

Common Concerns

  • Occasional inaccuracies or irrelevant responses, although support is available to mitigate this.
  • Initial skepticism about AI handling complex customer interactions.
  • Lack of deep integration in some niche domains, although most users find it comprehensive enough.

Final Thoughts

The "Verifast AI Chatbot +Sales Bot" has proven itself as a highly effective tool for enhancing customer service and driving sales within e-commerce environments. Its strong support team, impressive adaptability, and powerful insights justify its recommendation by a majority of its users. The features it brings to the table make it an invaluable resource for businesses aiming to improve customer engagement and operational efficiency.

Nutrabox India

Dec 25, 2024  on Shopify

One of the best things about Verifast AI is the customer insights it provides. Beyond just engaging with visitors, the chatbot collects and analyzes data on what customers are looking for. This has given us a deeper understanding of our audience, helping us refine our product offerings and marketing strategies. It's like having a window into our customers' minds!

Dharishah Ayurveda

Dec 24, 2024  on Shopify

"Verifast AI Chatbot acts as a single agent that resolves 90% of all support queries!" Their support staff is really quick—any upgrades or modifications we require are performed within hours—and it's very simple to personalize. They are even integrated with our CRM, so all leads get instantly pushed there, thus managing two platforms easily. Their customer success team, which provides insightful monthly performance reports, is what makes them unique. We can refine the bot's responses and fine-tune its data with the help of these reports. Our store management is now much more productive and efficient thanks to Verifast!

Benefic

Dec 23, 2024  on Shopify

One of the best decisions we made was adding Verifast's AI Chatbot to our store. It’s been a powerful tool for driving incremental online sales. The bot engages with our customers at just the right moments, leading to higher conversion rates and a noticeable bump in our monthly revenue. The team's prompt updates to our feedback, makes it even more sweet.

Decode Age

Dec 23, 2024  on Shopify

Amazing App! Verifast AI Chatbot is essential for our store, handling queries on health concerns, product usage, and dosages effortlessly. Their seamless Salesforce integration ensures pushing key details like number, concern, and age directly to our CRM. The agile support team is a fantastic bonus!

Healing Hands

Dec 22, 2024  on Shopify

The Verifast AI chatbot enhances customer service efficiently while also generating valuable leads and offering personalized recommendations. One of its standout features is powerful analytics that provide insights into customer behaviors and preferences, helping us improve our product offerings. Verifast AI is more than just a chatbot; it feels like having a dedicated team member who genuinely understands what our customers need. I highly recommend it for any online store looking to boost sales and improve customer satisfaction.

Krishna's Herbal & Ayurveda

Dec 18, 2024  on Shopify

We picked the Verifast AI bot thinking, it would be a simple chatbot for answering support questions when we first started using it, but it's much more than that! In a month, it not only handled over 30,000 customer's queries, but it also began converting interested customers. The product suggestions are excellent, and the revenue generated—which is easily trackable on Shopify—has crossed $25000+. Also, they have a fantastic support staff! Any necessary adjustments or changes were completed in a matter of hours.

GHAR SOAPS

Nov 25, 2024  on Shopify

With Verifast AI Chatbot, we got virtual sales agents. Within a month of going live, the AI bot delivered 8% incremental conversions. This happened while engaging with 100K+ unique visitors monthly. We couldn't believe that one AI tool can solve both sales and support. For any personal care brand, Verifast AI is a must have.

Fitspire

Nov 13, 2024  on Shopify

Verifast AI has been an incredible addition to our online store. This isn't just any AI chatbot—it's an artificial intelligence powered sales agent that actively drives sales and solves customer issues with ease. The customization of the AI chatbot based on business and requirements makes it uniquely suited for our needs, and the prompt support from the Verifast team has made all the difference.

Kilobeaters

Oct 29, 2024  on Shopify

Verifast AI’s chatbot feels like a direct line to our customers. This AI chatbot doesn’t just engage visitors; it captures their real needs, helping us fine-tune products and personalize marketing. With prompt support and insights that drive growth in online sales, it connects us with our audience in a way that’s both effortless and impactful.

Goodveda

Sep 05, 2024  on Shopify

We've been using the Verifast AI Chatbot on Shopify, and it's been incredibly helpful for managing the thousands of customer inquiries we receive daily. The chatbot efficiently handles all customer queries, providing detailed explanations of our products. It not only offers extended support but also converts cold leads into hot leads, delivering valuable lead data to our team. This has significantly improved our conversion rates. Highly recommend this app!

grandmaasecret.com

Aug 21, 2024  on Shopify

If you're looking to increase sales, Verifast AI is the way to go. The chatbot has a knack for converting casual browsers into paying customers. Since we started using it, we’ve seen a significant lift in our sales numbers. Plus, it’s so easy to set up and customize to fit our brand. The team has been proactive in making tweaks to the flow to align with our brand goals.

EAT Anytime

Aug 19, 2024  on Shopify

Verifast AI has taken our customer interactions to the next level. The personalized recommendations it provides have led to higher engagement and more sales. It’s incredible how well it matches products to what our customers actually want. If you’re looking to grow your business, this is the tool you need.

Plantigo

Aug 13, 2024  on Shopify

Honestly, I was skeptical at first, but Verifast AI has totally won me over. It's like having an extra team member who’s always on top of things. Our customer inquiries are resolved faster, and we’ve seen a nice bump in sales. Plus, the support from the Verifast team is incredible—they really care about making sure everything runs smoothly.

Nutriherbs

Aug 13, 2024  on Shopify

From the moment we installed Verifast AI, we noticed a difference. Our customers are getting the help they need right away, and we’ve seen a clear increase in sales. The ability to customize the chatbot’s responses to match our brand tone is fantastic. And the support? They are just outstanding—always there when we need them.

DELIGHT OptoElectronics Pte. Ltd

Aug 13, 2024  on Shopify

It is a decent app in the market at this time. It surprised me with some nice technical answers. But at times it can be very stupid. But the support team is able to reduce its stupidity upon request. overall I do recommend the app.

Tilt

Aug 12, 2024  on Shopify

Verifast is great because the chatbot is intuitive, the team is super helpful and most importantly it's helped us with conversions. As a product that comes with many queries, Verifast's AI chatbot helps us build conviction in users in a more active way leading to more purchases!

Tufty Home

Aug 11, 2024  on Shopify

Installing Verifast AI on our store was a no-brainer. It's like having an extra team member who works 24/7 without any breaks! The chatbot solves customer issues quickly, and the increase in sales speaks for itself. Great app and great team behind it!

YOGEZ

Aug 08, 2024  on Shopify

I can’t believe how much Verifast AI has improved our customer service. The chatbot is not only smart but also really efficient in solving problems. Our sales have definitely improved since we started using it. And the customization features let us tailor the bot to fit our exact needs—definitely a win!

Habbits

Aug 07, 2024  on Shopify

We've been using Verifast's AI Chatbot for a couple of months now, and it's been fantastic! It's expertly guiding our visitors to the right products, boosting our AOV by 15% and increasing our CVR by 20%. This AI chatbot has also been amazing at helping us cater to our diverse audience. With its multilingual capabilities, it answers support queries and sells to customers in the language they're most comfortable with, enhancing our online sales and customer service. Plus, it makes life easier for our live agents by handling 90% of support queries, making their jobs much less hectic.

Home Canvas

Apr 30, 2024  on Shopify

We have been using the bot for over a month and it has really helped respond to a lot of the initial queries that customers have. Definitely helps save manual bandwidth in responding to customers. The Verifast team is very hands on and super supportive in understand our requirements and making modifications and tweaks as necessary.

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