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Customer reviews: Etsy Sync ‑ velopLab

Develop by CEYOLI GbR

Reviews (64)

Overall rating
4.7

What Merchants Think

Overall, merchants have a mixed to positive opinion of "Etsy Sync ‑ velopLab." Many users appreciate its simplicity and effectiveness in syncing Shopify and Etsy products, which saves them time and reduces errors. However, some merchants have encountered significant issues, particularly with syncing complexities and customer support responsiveness.

Key Strengths

  • Ease of use and straightforward setup
  • Effective in maintaining real-time inventory sync
  • Cost-effective compared to alternatives
  • Helpful and responsive customer service
  • Ability to set different prices for Etsy and Shopify

Common Concerns

  • Issues with syncing certain product information, like titles and descriptions
  • Slow or insufficient customer support in some cases
  • Doesn't export shipping data from Etsy to Shopify
  • Some merchants experienced unexpected changes to SKUs during sync
  • Marketing claims not always aligning with actual capabilities

Final Thoughts

"Etsy Sync ‑ velopLab" is generally well-received, especially by users who prioritize ease of use and effectiveness in inventory management between Etsy and Shopify. While the app is praised for its simplicity and pricing, prospective users with complex requirements or existing systems should carefully evaluate the app's capabilities and support service.

NyxNerd

Jan 07, 2025  on Shopify

The app does not work well. It does not sync product info (title, description at least) from Shopify to Etsy. It only works for syncing price and stock units. It is also close to impossible to get proper support, I sent multiple email and did not get anyway to get the problem solved. I definitely do not recommend it.

Reveil

Nov 12, 2024  on Shopify

Good price but keep having missed orders that are not synced. This causes me to miss orders and have upset customers. Please fix this

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